Hiram Agosto
Franklin Park,IL
Summary
Dynamic Plant Operations Manager with expertise in optimizing plant functionality and enhancing safety protocols. Proven ability to reduce operational disruptions through effective budgeting and team leadership. Committed to maintaining high standards of compliance and excellent customer service.
Overview
1
1
Language
21
21
years of professional experience
Work History
Plant Operations Manager
Encore Village of Schaumburg
Schaumburg, Illinois
02.2023 - Current
- Oversaw daily operations, ensuring optimal plant functionality and addressing potential disruptions.
- Managed budgeting and forecasting activities related to plant operations.
- Led team meetings to align on production goals and proactively resolve operational concerns.
- Developed maintenance schedules for equipment to minimize downtime.
- Implemented safety protocols and conducted regular safety training sessions.
- Trained staff on best practices in plant operations and safety procedures.
- Monitored compliance with industry regulations and internal standards.
- Investigated customer complaints and developed corrective action plans accordingly.
Director of plant operations- Maintenance/ Housekeeping
Senior Lifestyle
04.2022 - 02.2023
- Preventive Maintenance on all mechanical systems
- Oversaw weekly and monthly tasks for Tells department, ensuring timely completion and adherence to standards
- Procured supplies to ensure uninterrupted operations
- Schedule painters, flooring for apartment turnover
- Maintained attractive appearance of grounds through regular upkeep
- Daily interaction with residents to establish great customer service
- Managed state and federal Documentation
Director of Engineering/ Housekeeping
Brookdale Senior Living
10.2018 - 04.2022
- Ordered supplies to ensure seamless daily operations
- Managed weekly and monthly task schedules for efficient workflow
- Scheduled painters and flooring services for timely apartment turnover
- Manage Tells: weekly and monthly tasks
- Maintained the appearance of grounds through regular upkeep
- Ordered supplies for daily operations
Director of Facility| Transportation
Casa Central Social Services Non-Profit Organization
03.2014 - 03.2018
- Established transportation pick-up and drop-off routes for over eighty daily participants, ensuring timely and efficient service
- Maintained a fleet of sixteen agency vehicles (vehicle safety, in compliance with state and city requirements, maintenance of vehicles)
- Administered daily operations to ensure policies were adhered to by staff
- Cultivated strong business relationships with vendors and participants to enhance collaboration and service delivery
- Led recruitment efforts to attract and hire qualified candidates.| Facilitated training sessions to enhance employee skills and knowledge.| Implemented staff development initiatives to promote career growth.
- Successfully increased employee retention with positive work environment
- Developed fiscal budget and consistently maintained financial targets
- Updated, Created Policy and Safety Guidelines for Department Manuals (Fire Safety, Natural Disaster, Active Shooter| Lockdown)
- Reported directed to the CFO and COO
Chief Engineer
Grand Plaza
05.2005 - 10.2013
- Preventative Maintenance of Boilers, HVAC units, chillers, Pool Operations, Fire pumps, Teletrol Climate control, Fire Panels, Generator, Plumbing, performed Locksmith duties
- Inspected move-outs of 489 units to assess readiness for new tenants.
- Evaluated overall condition of units during inspections.
- Schedule vendors for apartment turnovers (painter vendor, flooring vendor, and cleaners)
- Collaborated with management staff to prioritize and streamline move-ins, move-outs, and daily work orders.
- Conducted daily walkthroughs of 57 living corridors and 50,000 square feet of amenities, ensuring optimal safety and maintenance standards.
- Establish and retain relationships with vendors
- Provided 24/7 on-call support while residing on-site.
- Provide support to retail tenants: Jewel, Bed Bath and Beyond, Chipotle, Bank of America, Brazzaz Brazilian Steak house, and Institute Cervantes
Education
SEIU LOCAL1 Apprenticeship - Hand Tools, Power tools, Carpentry, Low pressure Boiler, Locksmith, Plumbing, Electricity, Refrigeration, Air Conditioning and Blue Print reading
SEIU LOCAL1
01-2007
Business and Marketing
University of Michigan
Ann Arbor, Michigan01-1995
Miami Dade Community College
01-1993
Hialeah Miami Lake Senior High
01-1991
Skills
- Operational Leadership
- Inventory Management
- Production Scheduling
- Operational Budgeting
- Process Improvements
- Data Analysis Tools
- Executive Team Leadership
- Staff Training
- Client/vendor relations
- Customer Relations
- Client Satisfaction Strategies
- Cost Reduction Strategies
- Team Collaboration
- Multilingual Communication
Languages
Spanish
Professional
Timeline
Plant Operations Manager
Encore Village of Schaumburg
02.2023 - Current
Director of plant operations- Maintenance/ Housekeeping
Senior Lifestyle
04.2022 - 02.2023
Director of Engineering/ Housekeeping
Brookdale Senior Living
10.2018 - 04.2022
Director of Facility| Transportation
Casa Central Social Services Non-Profit Organization
03.2014 - 03.2018
Chief Engineer
Grand Plaza
05.2005 - 10.2013
SEIU LOCAL1 Apprenticeship - Hand Tools, Power tools, Carpentry, Low pressure Boiler, Locksmith, Plumbing, Electricity, Refrigeration, Air Conditioning and Blue Print reading
SEIU LOCAL1
Business and Marketing
University of Michigan
Miami Dade Community College
Hialeah Miami Lake Senior High