Hirama Auguste
Tampa
Summary
Experienced in specimen processing with a focus on laboratory compliance and quality assurance, ensuring accurate handling of specimens while minimizing errors. Demonstrated ability to maintain a clean and organized work environment, contributing to safety and operational efficiency. Proven skills in guest communication through previous roles, effectively addressing inquiries and fostering a welcoming atmosphere. Strong organizational and time management capabilities support effective scheduling coordination and team collaboration.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Specimen Processing Technician
Quest Diagnostics
Tampa
2024.02 - Current
- Processed and labeled specimens accurately, ensuring compliance with laboratory standards and minimizing errors in handling.
- Maintained a clean and organized work environment, contributing to enhanced safety and operational efficiency in specimen processing.
Ride Operator
Busch Gardens Tampa Bay
Tampa
2023.11 - 2024.05
- Assisted guests with ride operation, providing clear instructions and maintaining a friendly, welcoming environment.
- Engaged with guests to address inquiries and concerns, promoting a positive atmosphere and encouraging repeat visits.
Cashier/Customer Service Cashier
Fazoli's
Tampa
2023.06 - 2023.11
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
Cashier/Customer Service Cashier
Burger King
Tampa
2023.01 - 2023.05
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Associate of Science - Accounting And Finance
Hillsborough Community College
Tampa, FL 2024.02 - 2026.02
King High School
Tampa, FLSkills
- French and Haitian Creole/fluent
- Specimen processing
- Laboratory compliance
- Quality assurance
- Safety protocols
- Guest communication
- Team collaboration
- Problem resolution
- Scheduling coordination
- Time management
- Organization skills
- Attention to detail
- Service excellence
- Data analysis
Timeline
Specimen Processing Technician
Quest Diagnostics
2024.02 - Current
Associate of Science - Accounting And Finance
Hillsborough Community College
2024.02 - 2026.02
Ride Operator
Busch Gardens Tampa Bay
2023.11 - 2024.05
Cashier/Customer Service Cashier
Fazoli's
2023.06 - 2023.11
Cashier/Customer Service Cashier
Burger King
2023.01 - 2023.05
King High School