Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Steve Louis

Everett,MA

Summary

Efficient Driver with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs.

Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.

Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience
1
1
Certification

Work History

General Service Technician

CBRE
Cambridge, MA
09.2022 - Current
  • Oversaw loading and unloading for trailers and client pick-ups and identified damaged products.
  • Established priorities and assigned tasks to support dock operations.
  • Complete daily logs for inventory tracking of cargo received and logged discrepancies.
  • Prepared inventory for shipment by attaching tags and labels.
  • Monitored product import or export processes to verify compliance with regulatory or legal requirements.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Performed daily inspections of tools and equipment to ensure proper operation.
  • Replaced defective components in a timely manner.
  • Performed minor welding repairs as needed.
  • Cleaned and lubricated moving parts on machinery to maintain optimal performance levels.
  • Replaced light bulbs and ballasts in lighting fixtures throughout the facility.
  • Removed debris from work areas to keep them clean and safe.
  • Recorded type and cost of maintenance or repair work.
  • Performed routine maintenance by inspecting drives, motors or belts.

Security Officer Dock Master

Securitas Security Services USA
Cambridge , MA
12.2019 - 12.2023
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
  • Immediately reported safety hazards for remediation response.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
  • Monitored premises and recorded all activity in daily officer report.
  • Circulated among patrons and customers to keep abreast of emergent security situations.
  • Guarded restricted areas to prevent unauthorized entry.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Monitored premises and recorded activity in daily officer reports.
  • Removed cones, signs and barricades upon completion of work.
  • Collaborated with other flaggers by using hand-held radios to disseminate traffic and safety information.
  • Monitored traffic flow to ensure student safety while crossing.
  • Wore protective and reflective gear regularly.

Infirm Student Driver

Boston University
Boston, MA
08.2020 - 06.2022
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Observed patrons and customers to quickly address security situations.
  • Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Helped people enroll in programs, arrange transportation and coordinate paperwork.
  • Assisted individuals with navigating health care systems, appointments and classes.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Detected emerging problems by monitoring patients' behavior, vital signs and fluid intake and output.
  • Communicated delays and early arrivals to management.

Security Officer

Allied Universal Security Services
Boston, MA
01.2014 - 12.2019
  • Maintained safety by quickly responding to alarms and investigating disturbances.
  • Responded to emergency situations, to minimize risk and injury.
  • Worked with local and federal law enforcement agents to coordinate apprehensions.
  • Checked passes and credentials of persons seeking to enter property and issued passes for guests.
  • Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
  • Oversaw premises to identify safety risks and ensure employee and visitor safety.
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Immediately reported safety hazards for remediation response.

Food Preparer (Lead Supervisor)

Gate Gourmet
East Boston, MA
07.2011 - 08.2013
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Re-stocked, organized and arranged service and food stations.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Cleaned utensils, dishes and glasses for customer use.
  • Employed knowledge of cutlery and culinary tools to prepare foods.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.

Education

Some College (No Degree) - Criminal Justice

University of Massachusetts - Boston
Boston, MA

Some College (No Degree) - General Studies

Bunker Hill Community College
Charlestown, MA

High School Diploma -

Colle Univers Frere Raphael
Port-Au-Prince ( Haiti )

Skills

  • Team contribution
  • Safe driving techniques
  • Passenger support
  • Route management
  • Vehicle safety
  • Map reading and navigation skills
  • CPR certified
  • Safe driver
  • Windows Vista
  • Service desk support
  • Crime prevention methods
  • CCTV surveillance
  • Report writing
  • Fluent in ( Haitian Creole, French, english )
  • First aid and CPR certified
  • Observant
  • Shift work experience
  • Fluent in English, French and Haitian Creole
  • Patrolling
  • First aid certified
  • Maintenance Scheduling
  • Maintaining Components
  • Groundskeeping
  • Preventive Maintenance
  • Power Tool Operation
  • HVAC Maintenance

Certification

  • Cardiopulmonary resuscitation certified (CPR).

Languages

English
Full Professional
French
Full Professional
Haitian Creole
Native/ Bilingual
Spanish
Professional

Timeline

General Service Technician

CBRE
09.2022 - Current

Infirm Student Driver

Boston University
08.2020 - 06.2022

Security Officer Dock Master

Securitas Security Services USA
12.2019 - 12.2023

Security Officer

Allied Universal Security Services
01.2014 - 12.2019

Food Preparer (Lead Supervisor)

Gate Gourmet
07.2011 - 08.2013

Some College (No Degree) - Criminal Justice

University of Massachusetts - Boston

Some College (No Degree) - General Studies

Bunker Hill Community College

High School Diploma -

Colle Univers Frere Raphael
Steve Louis