Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hiran Abreu

Miami,FL

Summary

Seeking a position that can provide a steady growth and learning opportunity. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Computer Technician

Trophy Computers
Miami, FL
09.2019 - 12.2022
  • Maintaining computer systems, troubleshooting errors, maintaining internet connectivity, running diagnostic tests, maintaining servers, repairing computer hardware, and providing technical support
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Installed computers and other devices individually and across networks, testing connections to support proper functioning.

Bank Teller

Wells Fargo
Miami, FL
08.2018 - 06.2019
  • Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.

Waiter/Server

BLT Prime
Doral, FL
08.2015 - 07.2017
  • Responsible for taking customer orders and ensuring customer satisfaction Recommending daily specials and discounts to successfully up-sell limited-time food products
  • Successfully solved customer conflict and problems when mistakes were made with orders and payments.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.

Education

Bachelor's degree - Psychology

Florida International University
Miami, FL
11.2023

AA - History

Miami Dade College
Miami, FL
06.2019

High School Diploma -

Felix Varela Senior High School
Miami, FL
06.2015

Skills

  • Computer Hardware
  • Technical Support
  • Network Support
  • Customer service (4 years)
  • Customer support (4 years)
  • Customer focus & orientation — Familiar
  • Verbal and Written Communication
  • Attention to Detail
  • Cable Management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Computer Technician

Trophy Computers
09.2019 - 12.2022

Bank Teller

Wells Fargo
08.2018 - 06.2019

Waiter/Server

BLT Prime
08.2015 - 07.2017

Bachelor's degree - Psychology

Florida International University

AA - History

Miami Dade College

High School Diploma -

Felix Varela Senior High School

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Hiran Abreu