Reece Yerks
Forney,TX
Summary
Dynamic IT professional with a proven track record at Crandall Independent School District, excelling in technical support and problem-solving. Adept at troubleshooting hardware and software issues while delivering exceptional customer service. Skilled in device imaging and system configuration, ensuring efficient operations and user satisfaction.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Computer Technician
Crandall Independent School District
Crandall, TX
10.2024 - Current
- Troubleshoots hardware, software, and desktop support issues
- Installs and upgrades software across Windows-based devices for all students and staff.
- Developed system images and configured user devices for efficient deployment to staff.
- Supported end users by clearly communicating and promptly resolving technical issues.
- Documented repairs, updates, and technical changes in the inventory log to maintain accurate records for 60+ repairs per week.
- Assisted in troubleshooting network connectivity issues across the district.
- Managed inventory of IT equipment and supplies for efficient resource allocation.
Merchandiser
Southern Glazer's Wine and Spirits
Arlington, TX
04.2023 - 09.2024
- Streamlined workflow by organizing products through effective time management.
- Maintained service standard compliance across 20 big-box locations.
- Performed sustained lifting and standing while managing weights from 20-55 pounds daily.
- Collaborated with sales teams to align merchandising strategies with monthly promotions.
Barista
Starbucks
Terrell, TX
10.2021 - 01.2023
- Crafted diverse beverages to meet customer preferences in fast-paced café environment.
- Focused on customer satisfaction while efficiently processing orders and payments.
- Fostered positive work culture through effective communication and collaboration with coworkers and management.
Education
Fundamentals of Networking Technologies -
Dallas College
05-2025
High school diploma -
North Forney High School
Forney, TX05-2020
Skills
- IT support services
- Help desk support
- Technical Proficiency
- Computer hardware
- Software troubleshooting
- Hardware troubleshooting
- Software installation
- Device imaging
- System configuration
- Operating systems
- Computer networking
- Wireless networking
- Inventory management
- Troubleshooting
- Problem-solving
- Analytical skills
- Issue resolution
- Microsoft
- Computer operations
- Time management
- Conflict resolution
- Effective communication
- IT inventory management
- Device configuration
- Issue resolution
- Analytical skills
Certification
CompTIA A+ Core 1, 2026-03 to 2028-03, Driver's License
Timeline
Computer Technician
Crandall Independent School District
10.2024 - Current
Merchandiser
Southern Glazer's Wine and Spirits
04.2023 - 09.2024
Barista
Starbucks
10.2021 - 01.2023
Fundamentals of Networking Technologies -
Dallas College
High school diploma -
North Forney High School