Hisham Ramadan
Denville,NJ
Summary
Dedicated and highly motivated. Successful at leading and motivating retail workers to provide exceptional service. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
15
15
years of professional experience
Work History
Sales & Operations Supervisor
Loro Piana
New York, NY
12.2020 - 10.2023
- Assisted in the opening of a brand new store providing feedback on stockroom organization. Worked with store planning on adding fixtures and shelving to maximize space and increase accessability from the eyes of a sales associate.
- Daily communication with leadership about store performance, demographics, successes, and penetration in various categories.
- Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
- Consistently achieved sales goals in a successful business seeing growth of around 150% year after year. Achieved personal sales of around 2.5 million consisiting of Mens and ladies RTW, footwear, accessories and leather goods.
- Extremely proud of my time with Loro which resulted in many personal milestones.
Sales Supervisor & Operations Supervisor
Loro Piana
Short Hills, NJ
03.2019 - 12.2020
- Combination of sales and operations knowledge lead to an increased leadership role. Provided guidance and support to all members of the sales team to ensure success.
- Traveled to King of Prussia PA multiple times to train an incoming General Manager in all facets of the business, sales and Operations.
- New responsibilities are achieved while maintaining always increasing sales goals.
Sales Associate
Loro Piana
Short Hills, NJ
03.2018 - 03.2019
- Building customer relationships which resulted in a regular client base.
- outstanding customer service skills
- Thoroughly learned the company's product offerings and contributed to an increase in monthly sales.
- Assisted customers with product selection, sizing and styling.
Stock Associate
Loro Piana
06.2016 - 03.2018
- Specialized in performing daily operational tasks such as shipping and receiving and inventory control
- Responsibilities included coordinating with sales side to facilitate great customer service. Maintaining an organized stockroom with quarterly operational audits from corporate. Daily Cycle counts, and shipping and receiving from store to store.
Sales Representative
Power Home Remodeling
Iselin, NJ
08.2015 - 06.2016
- Gained valuable experience in the art of the one call close
- Learned how to effectively communicate with focus on need and urgency to effectively motivate a client to buy.
- Excelled in a fast-paced environment in an industry with a lot of turnover.
Security Officer/loss prevention primarily at Gucci
S.O.S. Security
06.2013 - 06.2014
- S.O.R.A Certified
- C.P.R Certified
- Knowledgeable security practices and very focused.
Bank Teller
Valley National Bank
Denville
08.2008 - 08.2010
- Effectively processed a high volume of transactions and actively solved all client service problems.
- Daily auditing of vault and cash drawers.
- Recommended and sold appropriate bank products to meet customers’ needs.
Education
Air Traffic Management
Arizona State University
Skills
- Product Sales
- Sales Leadership
- Inventory Management
- Retail Space Planning
Languages
Portuguese
Professional
Arabic
Professional
Timeline
Sales & Operations Supervisor
Loro Piana
12.2020 - 10.2023
Sales Supervisor & Operations Supervisor
Loro Piana
03.2019 - 12.2020
Sales Associate
Loro Piana
03.2018 - 03.2019
Stock Associate
Loro Piana
06.2016 - 03.2018
Sales Representative
Power Home Remodeling
08.2015 - 06.2016
Security Officer/loss prevention primarily at Gucci
S.O.S. Security
06.2013 - 06.2014
Bank Teller
Valley National Bank
08.2008 - 08.2010
Air Traffic Management
Arizona State University
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