HISSHARA DANDRIDGE
Sylacauga,Alabama
Summary
To obtain an office position with a steady schedule that will enable me to use my strong organizational skills and my ability to work well with other people. Self-aware professional qualified to distribute medication and manage administration. Expertise in medication administration, patient condition reporting and ingestion instruction.
Overview
14
14
years of professional experience
Work History
UAB Medicine
Pharmacy Tech
Birmingham, AL
07.2021 - Current
- Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
- Reviewed patient progress to document effects of any prescribed medication.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Transported patients to operating and treatment rooms by using wheelchairs and wheeled carts.
Talladega County Courthouse
Clerk
Talladega, AL
05.2020 - 04.2021
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Managed team of 50 employees, overseeing hiring, training, and professional growth of employees
- Completed bi-weekly payroll for employees.
Cashier /Pharmacy Technician
Wal-mart
Sylacauga, AL
01.2014 - 03.2020
- Receive payment by cash, check, credit cards, our automatic debits for goods purchased
- Issue receipts, refunds, or change due to customers
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Greet customers entering and leaving establishment
- Operate a computerized cash register
- Resolve customer complaints
- Answer customers’ questions and provide information on procedures and policies
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
01.2012 - 01.2014
- Education & Career development, boys & Girls Club
- Enabled the youth to become proficient in basic educational disciplines
- Helped the youth set goals
- Prepared the youth for future employment
- Helped the youth embrace technology to achieve success in a career
AGENT
PRIMERICA LIFE INSURANCE
01.2010 - 01.2012
- Attended meetings, seminars and programs to learn about new products and services
- Calculated premiums and established payment method
- Called on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes
- Conferred with clients to obtain and provide information when claims are made on a policy
- Monitored insurance claims to ensure they are settle equitably for both the client and the insurer
- Performed administrative tasks
ASSISTANT LIBRARIAN
GOODWATER PUBLIC LIBRARY
01.2008 - 01.2010
- Performed circulation desk procedures, such as checking in and out materials, registering patrons
- And collecting fines
- Checked in deliveries of interlibrary loan materials
- Did typing and filing
- Processed, withdrew, repaired, or reconditioned library materials
- Shelved library materials and read shelves
- Sorted and routed mail
- Assisted with library programs and displays
- Assisted patron with ready-reference questions and reader advisory, bibliographic instruction & database searching
- Assisted patrons with mechanical operations of library equipment
- Answered directional questions and referred patrons to appropriate personnel
Education
Coosa Central High School
Bachelor of Science - Psychology
Clark Atlanta University
Atlanta, GA05.2022
Skills
- Keyboarding and filing ability
- Working knowledge of Microsoft Office & Google
- Typing at 140 wpm
- Great at cataloging
- Great customer service skills
- Bill Pay Efficient
- Advanced knowledge of computers
- Patient Assessments
- Patient education
- Recordkeeping and documentation
- Good Telephone Etiquette
- Privacy and confidential
Additional Information
- 2
Timeline
UAB Medicine
Pharmacy Tech
07.2021 - Current
Talladega County Courthouse
Clerk
05.2020 - 04.2021
Cashier /Pharmacy Technician
Wal-mart
01.2014 - 03.2020
01.2012 - 01.2014
AGENT
PRIMERICA LIFE INSURANCE
01.2010 - 01.2012
ASSISTANT LIBRARIAN
GOODWATER PUBLIC LIBRARY
01.2008 - 01.2010
Coosa Central High School
Bachelor of Science - Psychology
Clark Atlanta University