Dana Allen

● Responds to correspondence in writing or telephonic inquiries as required to meet the units

responsibilities.

● Update confidential personnel folders for enlisted and civilian personnel daily, maintaining the transfer log and dissemination of all required documents to the appropriate Commands, Human Resources and Payroll for processing. Assist enlisted members with completion of health and reimbursement forms.

● Process incoming mail from prosecutors, government agencies, local law enforcement agencies

and the public. Prioritize requests based on the nature of response required pursuant to Troop C

guidelines and respond orally or mail response in letter form.

● Answers telephone for the Major and all Officers at Troop "C" Headquarters. Provide requested information relieving command staff of office details, directing callers to the appropriate recipient and/or taking complete and accurate messages.

● Reviews, retrieves, and redacts necessary data and responds appropriately to various requests

with documents and itemized letter forms.

● Maintains updated filing system and data base for (the units tracking system) DocTrack related documentation from all Troop C Stations, including the verification for accuracy and completeness of the documentation.

● Complete a weekly list of all late or incomplete reports, email Lieutenant’s and Staff Sergeant’s for completion for the Unit to provide to division.

● Electronically provide documents to division headquarters using the units tracking system Doc Center and added it to the shared drive spreadsheet.

●Compose and maintain Troop C" Pending Matters, which is a Word document that tracks time sensitive materials

●Research members and their current assignment utilizing the State Police Intranet and Human Resources data bank.

●Verifies the Troop C Table of Organization (members assignments) makes sure they are current and accurate.

●Screen workable documents exported to PDF's electronically signed and forwarded to Division Headquarters.

●Prepares statistical and other reports through Word Perfect, Quattro Pro, Excel and Libre Office. Prepares the monthly MAC (Management Accountability Conference) books for the Major and the Captains. Types requests for Troop "C" awards. Prepares memos and composes various types of documents.

●Personally, prepare sensitive correspondence for the Major's signature.

●Reviews, sports and routes incoming correspondence for Troop "C" Administration and Stations as well as preparing appropriate responses for Command Staff signatures and distribution.

●Operates office equipment and performs all clerical duties for the office and Troop "C" stations. Provides administrative support for Headquarters and all Troop stations.

●Schedules the Troop "C" classroom with pertinent information i.e. name of group, date, time, size of group, contact number and what equipment is needed and for how many days.

●Type retirement letters for the Superintendent's signature and forward to Field Operations for Troop "C" members and arrange for pictures of retiree.

●Assists with coordinating special tasks for Troop C. Golf Tournament, and Holiday Social. Arrange events and itinerary for Bring Your Child To Work Day. Compose fliers, take reservations and handle large sums of money. Plan entire retirement parties for the Major and other Troop "C" personnel.

●Holds a notary certificate and uses this for the Troop.

●Transcribes as needed in keeping with the title.

• Responds to correspondence in writing or telephonic inquiries as required to meet the units responsibilities.
• Update confidential personnel folders for enlisted and civilian personnel on a daily basis, maintaining the transfer log and dissemination of all required documents to the appropriate Commands, Human Resources and Payroll for processing. Assist enlisted members with completion of health and reimbursement forms.
• Process incoming mail from prosecutors, government agencies, local law enforcement agencies and the public. Prioritize requests based on the nature of response required pursuant to Troop C guidelines and respond orally or mail response in letter form.
• Answers telephone for the Major and all Officers at Troop "C" Headquarters. Provide requested information relieving command staff of office details, directing callers to the appropriate recipient and/or taking complete and accurate messages.
• Reviews, retrieves, and redacts necessary data and responds appropriately to various requests with documents and itemized letter forms.
• Maintains updated filing system and data base for (the units tracking system) DocTrack related documentation from all Troop C Stations, including the verification for accuracy and completeness of the documentation.
• Complete a weekly list of all late or incomplete reports, email Lieutenant’s and Staff Sergeant’s for completion for the Unit to provide to division.
• Electronically provide documents to division headquarters using the units tracking system Doc Center and added it to the shared drive spreadsheet.
• Compose and maintain Troop C" Pending Matters, which is a Word document that tracks time sensitive materials.
• Research members and their current assignment utilizing the State Police Intranet and Human Resources data bank.
• Verifies the Troop C Table of Organization (members assignments) makes sure they are current and accurate.
• Screen workable document's exported to PDF's electronically signed and forwarded to Division Headquarters.
• Prepares statistical and other reports through Word Perfect, Quattro Pro, Excel and Libre Office. Prepares the monthly MAC (Management Accountability Conference) books for the Major and the Captains. Types requests for Troop "C" awards. Prepares memos and composes various types of documents.
• Personally, prepare sensitive correspondence for the Major's signature.
• Reviews, sorts and routes incoming correspondence for Troop "C" Administration and Stations as well as prepare appropriate responses for Command Staff signatures and distribution.
• Operates office equipment and performs all clerical duties for the office and Troop "C" stations. Provides administrative support for Headquarters and all Troop stations.
• Schedules the Troop "C" classroom with pertinent information i.e. name of group, date, time, size of group, contact number and what equipment is needed and for how many days.
• Type retirement letters for the Superintendent's signature and forward to Field Operations for Troop "C" members and arrange for pictures of retiree.
• Assists with coordinating special tasks for the Troop C. Golf Tournament, and Holiday Social. Arrange events and itinerary for Bring Your Child To Work Day. Compose fliers, take reservations and handles large sums of money. Plan entire retirement parties for the Major and other Troop "C" personnel.
• Holds a notary certificate and uses this for the Troop.
• Transcribed documents to maintain accurate records.

• Research the automated Terminal Searches.
• Screen electronic forms (212) in an automated system with the utmost accuracy for proper responses.
• While maintaining a businesslike manner and abiding by rules and regulations regarding dissemination procedures, promptly answers questions, re-directs calls to their proper authority.
• Opens sorts and files incoming mail for SBI.
• Verifies correspondence for proper identification purposes, required data and signatures. All documents are counted and recorded for statistical reports.
• Provides information to the public and State agencies about personal records request.
• PRR live scan submissions, Track PRR live scan transmissions with the units tracking system using spreadsheets on a shared drive and ensure that needed responses are mailed.
• Process Federal applicant fingerprint responses conduct correspondence, directly responsible to ensure the Federal Applicant Responses which have an associated criminal history are processed in a timely and accurate manner.
• Dailey updates with units tracking system using spreadsheets on a shared drive.
• Conduct research and rectify errors as they pertain to the live scan reconciliation between division live scan vendor and SBI.
• Answer several phone calls daily and give guidance to the public, local Police Departments, Courts and other State agency on how to obtain a CHRI request.
• Rectify any applicant live scan that results in a manual process by conducting a search and/or modifying in MNI if needed forward to the correct agency.

• Automated Terminal Searches.
• Research electronic forms (212) in an automated system at the rate of 35 per hour. The utmost accuracy must be attained for proper responses.
• While maintaining a businesslike manner and abiding by rules and regulations regarding dissemination procedures, promptly answers questions, re-directs calls to their proper authority.
• Opens and sorts incoming mail for SBI.
• Reviews correspondence for proper identification purposes, required data and signatures. All documents are counted and recorded for statistical reports. An approximate count of 20-100 pieces of mail recorded daily.
• PRR live scan submissions, Track PRR live scan transmissions and ensure that needed responses are mailed.
• Process Federal applicant fingerprint responses conduct correspondence, directly responsible to ensure the Federal Applicant Responses which have an associated criminal history are processed in a timely and accurate manner.

• Receive, sort, distribute and open daily mail received.
• Scan documents using the OPEX mail extractor machine.
• Maintain attention to detail when keying checks and other correspondence.
• Utilize Vector to locate pertinent details for correct identification of issuer or problems and sending them to the right department.
• Performed QA tasks daily to ensure accuracy and quality. Handled and picked any rejected checks for return and or rescan depending on the situation.

• P-Zip, 7 Zip Files, CAD (Computer Aided Dispatch), E-Discovery Tracking System.
• Review requests for State Police Investigation and Operation from private and public entities, complying with the established guidelines.
• Authorize and release reports and reproduction or discovery evidence, respond subpoenas, consent orders and court orders.
• Prepare information, complying with discovery requests from prosecution, draft correspondence to inquiries from Attorney General’s Office and private attorneys.
• Record request int the Electronic Discovery Tracking application with the RMS (Records Management System) and copy DIVR captured events to DVD.
• Obtains documents for the prosecution of cases required by the New Jersey courts.
• Utilizes the E-Discovery system by attaching DWI reports and ALCO test discovery to be provided to the courts within the Discovery guidelines and mandates set by the State.
• Researches, locates and verifies video footage, and attach them to E-Discovery system.
• Contact multiple Troopers for any delinquent reports such as drunk Driving and Drug Recognition Evaluation needed for the prosecution.
• Accesses and navigates automated Records Management System (RMS) database to verify and retrieve the information necessary to ensure the dissemination of accurate and complete Motor Vehicle Accidents (MVA) reports for discovery purposes.

• Maintain and apply expert knowledge of test center policies, practices and procedures.
• Greet examinees and verify identification.
• Perform required security checks including the use of wands.
• Continuously monitor candidates as they complete exams.
• Report and/or resolve candidate issues with urgency.
• Always maintain secure environment and materials in the test center.
• Ensure every candidate receives a fair and comfortable testing experience.
• Report any occurrences outside company guidelines.
• If applicable, digitally scan and record candidate fingerprint identification.

• Manage calendars, appointments, and schedules for executives or managers.
• Prepare and distribute correspondence, memos, reports, and presentations.
• Answer phone calls and direct them appropriately Respond to emails and correspondence.
• Greet visitors and provide assistance.
• Manage calendars appointments schedule meetings and events.
• Arrange travel plans (flights, hotels, etc.).
• Use software like Microsoft Word, Microsoft Excel, and Microsoft Outlook Manage databases and office systems.