Hitomi Katsumoto Willliams
New York,NY
Summary
Dynamic team leader with a proven track record at Bento Nouveau Inc, enhancing customer satisfaction through effective training and attention to detail. Skilled in problem-solving and team motivation, I excel in fostering collaboration and ensuring operational excellence. Committed to delivering exceptional service and maintaining high standards in fast-paced environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Team Leader
Bento Nouveau Inc
08.2009 - Current
Store Operations such as
Training team members food safety regulations
Handling cash at opening and closing
Ordering to food supplies
Inventory
Increased customer satisfaction by service equality
Wait Staff Member
Fukumatsu Japanese Restaurant
02.2007 - 05.2009
Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
Cultivated warm relationships with regular customers.
Delivery Person
Yuzu Corporation
05.2005 - 12.2006
Improved customer satisfaction by providing timely and accurate deliveries.
Provided exceptional customer service during drop-offs, fostering loyalty among clients.
Education
No Degree - English
Osaka Maijo Women's Junior College
Osaka, JapanSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
Certification
Feb 2013
NYC Quantifying Certification in Food Protection
Jul 2008
Japanese Language Instructor Certification
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteHybridImportant To Me
Paid time offPaid sick leaveQuote
The lazy person has his cravings, yet he has nothing,
But the diligent one will be fully satisfied.
Proverbs 13:4
Languages
Japanese
Native or Bilingual
Timeline
Team Leader
Bento Nouveau Inc
08.2009 - Current
Wait Staff Member
Fukumatsu Japanese Restaurant
02.2007 - 05.2009
Delivery Person
Yuzu Corporation
05.2005 - 12.2006
No Degree - English
Osaka Maijo Women's Junior College
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