Hiwod Ahmadi
Rochester,New York
Summary
Motivated and detail-oriented entry-level cybersecurity and data analytics professional with a strong academic foundation in information security, threat analysis, and data-driven decision-making. Proficient in risk assessment, network security, and data visualization, with hands-on experience through coursework, projects, and labs. Adept at learning new technologies and methodologies, with a strong willingness to undergo training and certifications to enhance expertise. Passionate about cybersecurity best practices, data protection, and leveraging analytical skills to identify vulnerabilities and optimize security strategies. Seeking an opportunity to contribute technical skills while growing in a dynamic, security-focused environment.
Overview
2
2
years of professional experience
Work History
Junior Data Analyst
US Expressway INC
Rochester, United States
08.2024 - Current
- Resolved over 200 technical support tickets monthly, utilizing diagnostic tools and remote assistance software to maintain a consistent infrastructure uptime of 99.9%
- Monitored network systems and identified potential issues, implementing preventative measures using advanced diagnostic software, resulting in a 25% decrease in system downtime
- Implemented an automated backup system utilizing cloud-based solutions, ensuring 100% data redundancy, and reducing data recovery time by 50%.
- Analyzed and upgraded network security protocols, employing intrusion detection systems and firewall configurations, achieving a 35% reduction in unauthorized access incidents.
- Created dashboards and reports using Excel and SQL.
- Evaluated operational costs, including fuel, repair, and wages.
- Monitor safety records, accidents, and violations to identify trends.
Front Desk Administrator
Planet Fitness
Rochester, United States
12.2022 - 06.2024
- Developed strong relationships with customers through friendly interactions.
- Checked office stock to determine supply levels and maintain inventory.
- Created reports on performance metrics for management review.
- Scheduled appointments for clients based on availability of staff.
- Performed data entry into various computer systems accurately and efficiently.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
Education
Associate of Applied Science - Network and Security Administration
Monroe Community College
Rochester, NY01.2027
Google Cybersecurity -
Coursera
Online01.2025
High School Diploma -
Greece Arcadia High School
Rochester, NY01.2022
Cisco IT Essentials -
Boces
Rochester, NY01.2021
Skills
- SQL
- EXCEL
- Microsoft Word
- Information security
- Customer service
- Risk assessment
- Cybersecurity expertise
- Data security
- Adaptability
- Goal setting
Affiliations
- GYM, HEALTH, LIFESTYLE
- SOCCER
- FAMILY TIME
Languages
Persian
Native/ Bilingual
References
References available upon request.
Timeline
Junior Data Analyst
US Expressway INC
08.2024 - Current
Front Desk Administrator
Planet Fitness
12.2022 - 06.2024
Associate of Applied Science - Network and Security Administration
Monroe Community College
Google Cybersecurity -
Coursera
High School Diploma -
Greece Arcadia High School
Cisco IT Essentials -
Boces
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