Hiwot Desta
Silver Spring,USA
Summary
Friendly and outgoing Coffee Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.
Overview
15
15
years of professional experience
Work History
Cashier
Giant Food Stores
08.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Barresta
Starbuks
07.2022 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cashier/Coffee Barista
Delaware North Companies Travel Hospitality
07.2018 - 12.2019
- Created drinks with consistently positive customer satisfaction scores.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas.
- Recommended products based on solid understanding of individual customer needs and preferences.
Cashier/Sandwich Maker
Host International Inc
03.2016 - 06.2018
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
Cashier
Transfare Inc
01.2015 - 12.2015
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed and resolved differences between accounting information and cash drawer.
Quality Control Technician
Yoox Italy
03.2008 - 12.2014
- Evaluated samples against standards by completing measurements, visual inspections and other established tests.
- Conducted data review and followed standard practices to find solutions.
Education
No Degree - Law
St Mary University Collage
ETHIOPA09-2007
Associate of Science - Cna
Montgomery College,
MARYLAND09-2024
DIPLOMA - Photography & Videography
Master Fine Arts & Vocational Training Center
09.2003
Associate of Science - Computer
Noble Sat Computer Training Center
07.2001
High School Diploma - undefined
Higher Four Highschool
05.2000
Skills
- Cash register operations
- Menu memorization
- Coffee machinery
- Food preparation and safety
- Ordering procedures
- Beverage preparation
- Sandwich preparation
- Exceptional customer service
- Fluent in English, Italian, and Amharic
Timeline
Cashier
Giant Food Stores
08.2022 - 02.2023
Barresta
Starbuks
07.2022 - 02.2023
Cashier/Coffee Barista
Delaware North Companies Travel Hospitality
07.2018 - 12.2019
Cashier/Sandwich Maker
Host International Inc
03.2016 - 06.2018
Cashier
Transfare Inc
01.2015 - 12.2015
Quality Control Technician
Yoox Italy
03.2008 - 12.2014
Associate of Science - Computer
Noble Sat Computer Training Center
High School Diploma - undefined
Higher Four Highschool
No Degree - Law
St Mary University Collage
Associate of Science - Cna
Montgomery College,
DIPLOMA - Photography & Videography
Master Fine Arts & Vocational Training Center
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