Hiwot Gebremariam
Stone Mountain,GA
Summary
Dedicated and experienced banquet server with a strong background in hospitality services. Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
10
10
years of professional experience
Work History
Senior Caregiver, Special Needs
Wesley Woods Senior Living
2021.07 - Current
- Provide compassionate care and support to individuals in a home care setting
- Deliver exceptional customer service, addressing inquiries and concerns with professionalism and empathy.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Prepared meals and snacks and fed clients.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Kept clients engaged in social networks and communities for personal health and growth.
- Arranged transportation and accompanied patients to doctors' offices and errands.
Room Service & Banquet Server
Whisly Luxury Hotel
2017.01 - 2019.03
- Delivered high-quality room service to hotel guests, ensuring timely and accurate delivery of food and beverages
- Provided professional banquet service during events, including setup, serving, and cleanup
- Collaborated with event planners and kitchen staff to ensure seamless execution of banquet functions
- Maintained cleanliness and organization of banquet areas to meet hotel standards.
- Provided friendly, courteous service to create memorable moments for guests.
- Answered guest questions about event plans and food service choices.
- Worked with banquet manager to coordinate event set up and schedule.
Assistans Living Server
Home Assist Senior Care
2015.01 - 2017.06
- Scheduled daily and weekly care hours for client caseload.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Offered support to assist with supervising special needs individuals in home.
- Assisted with daily living activities, running errands, and household chores.
- Completed regular check-ins and progress report for each client.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Education
High School Diploma -
Misraq Ateqalay High School
AddisAbeba, Ethiopia01.1988
Skills
- Excellent customer service skills
- Strong communication and interpersonal abilities
- Attention to detail and ability to multitask
- Proficient in banquet setup and service
- Team player with a positive attitude
- Ability to work efficiently under pressure
- Guest Relations
- Food handling
- Proper Equipment Storage
- Quality Assurance
Timeline
Senior Caregiver, Special Needs
Wesley Woods Senior Living
2021.07 - Current
Room Service & Banquet Server
Whisly Luxury Hotel
2017.01 - 2019.03
Assistans Living Server
Home Assist Senior Care
2015.01 - 2017.06
High School Diploma -
Misraq Ateqalay High School
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