Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hnin Cherry

Aurora,Colorado

Summary

Detail-oriented and highly motivated Information Systems student at the University of Colorado Denver, with hands-on experience in technical support, customer service, and retail. Demonstrates a proven ability to quickly learn new technologies, adapt to dynamic environments, and collaborate effectively with diverse teams. Strong communicator fluent in English and Burmese, committed to delivering quality results and continuous professional growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Seasonal Part-Time Sales Specialist

Apple Inc.
Cherry Creek, CO
07.2024 - 01.2025
  • Delivered personalized customer service by assessing needs and recommending Apple products and solutions.
  • Conducted product demonstrations and resolved inquiries, enhancing customer satisfaction and loyalty.
  • Partnered with team members to maintain a productive and positive sales environment.
  • Achieved and maintained high sales and customer service performance targets.

Carwash Associate

Waterway Carwash
Denver, CO
05.2023 - 08.2023
  • Provided excellent customer service in a fast-paced setting, ensuring high customer satisfaction.
  • Improved operational efficiency by coordinating workflows with teammates.
  • Maintained safety standards and organized supplies, contributing to a clean and efficient workplace.

Sortation Associate

Amazon
Aurora, CO
10.2022 - 03.2023
  • Accurately sorted packages in a time-sensitive environment, improving sorting accuracy by 15%.
  • Maintained strict attention to detail while promoting team safety and communication.
  • Demonstrated initiative and problem-solving to address operational challenges promptly.

Apprentice Tech Desk Support

AIMCO
Denver, CO
08.2021 - 08.2022
  • Provided timely technical support, reducing IT response times by 10%.
  • Utilized ticketing systems to troubleshoot and resolve hardware and software issues.
  • Supported a collaborative team environment by sharing knowledge and best practices.

Education

Bachelor of Science - Information Systems

University of Colorado Denver
Colorado

Skills

  • Technical Proficiency: Proficient in troubleshooting and supporting Windows and Mac environments; eager to expand knowledge of Linux systems
  • Customer Service & Communication: Skilled in providing clear, user-friendly solutions to diverse groups of students, staff, and faculty
  • Problem-Solving: Strong analytical ability to identify issues and resolve technical challenges efficiently
  • Teamwork & Collaboration: Effective in working with colleagues in fast-paced, dynamic environments while maintaining professionalism
  • Adaptability & Learning: Quick to learn new technologies, tools, and processes, with a growth-focused mindset
  • Documentation & Organization: Experienced in writing clear technical documentation and maintaining organized workflows

Certification

  • Google IT Support Certificate, 01/01/20
  • Microsoft Word Certificate, 01/01/21

Timeline

Seasonal Part-Time Sales Specialist

Apple Inc.
07.2024 - 01.2025

Carwash Associate

Waterway Carwash
05.2023 - 08.2023

Sortation Associate

Amazon
10.2022 - 03.2023

Apprentice Tech Desk Support

AIMCO
08.2021 - 08.2022

Bachelor of Science - Information Systems

University of Colorado Denver

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