Hoai-Son Pham
Norman,OK
Summary
Enthusiastic individual experienced in analyzing issues on patient's conditions and finding effective solutions. Offering engaging and pleasant personality with expertise in building customer relationships.
Overview
4
4
years of professional experience
Work History
Technician
Dr. Russell D. Crain Ophthalmology Clinic
05.2022 - Current
- Macular & ON OCT, Optic Nerve, Visual Field, Auto-Refract
- Eye Skill Evaluation Test
- Patient Filing
- Diagnosis Report
- Maintained quality assurance and customer satisfaction objectives.
Nail Technician
Nail City
06.2019 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
Volunteer
Canadian Valley Integris Hospital
08.2019 - 01.2021
- ICU - Intensive Care Reception (38 hours)
- Shadow various nurses and their professional works
- Restocking drawers with printer paper
- Pick up main phone calls by using the directory’s notebook
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Science - Microbiology Pre-Med
University of Oklahoma
05.2023
Skills
- Issue Resolution
- Customer Interaction
- Staff Training
- Patient Care and Monitoring
Accomplishments
- Nominated as a representative for Oklahoma Student Leadership Forum and National Student Leadership Forum
- OU Tennis Club Leadership Award 2023
Languages
Vietnamese
Full Professional
Affiliations
- Vien Giac Buddhist Temple Youth Group Leader (2017-2019)
- Gamma-Kappa of Kappa Sigma Fraternity: Parents Chair & Scholarship Chair
Timeline
Technician
Dr. Russell D. Crain Ophthalmology Clinic
05.2022 - Current
Volunteer
Canadian Valley Integris Hospital
08.2019 - 01.2021
Nail Technician
Nail City
06.2019 - Current
Bachelor of Science - Microbiology Pre-Med
University of Oklahoma
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