Hoàng Edullantes

Core responsibilities

• Lead a team of four full-time bilingual community outreach specialists to effectively deliver the agency's core community engagement programs
• Build and sustain partnerships community organizations, advocacy groups, and government agencies to advance shared initiatives and improve service delivery.
• Develop quarterly and annual engagement reports to track KPIs, providing leadership with data-driven recommendations that shaped strategic planning.
• Increase accessibility of public programs by identifying language access and service gaps, and working with internal agency partners to implement inclusive communication and programmatic strategies.

Accomplishments:

• Improved constituent services workflow by streamlining intake processes, reducing response times, and enhancing coordination with subject matter experts.
• Managed 13 agency wide events, of which 7 were new initiatives, with a gross engagement of over 10,000 participants in FY26.
• Improved AANHPI small business outreach and data reporting by implementing GIS tools and streamlining record keeping procedures.

Core responsibilities:

• Processed constituent case intake and served as the subject matter expert for health, housing and human services.
• Led and executed high volume agency-wide events and campaigns under the supervision of the outreach manager.
• Collaborated with local organizations to create partnerships that address community needs and improve service delivery.
• Provided bilingual language and technical assistance to AANHPI residents and businesses in the District.
• Conducted outreach studies and analyze program effectiveness to provide critical evaluations of current or projected program activities.

Accomplishments:

• Led the Mayor's Office on Asian and Pacific Islander Affairs' first Asian Night Market in Chinatown Park with over 5000 attendees.
• Assisted the outreach manager to streamline KPI reporting system to improvement organizational effectiveness.
• Served as a liaison for the AANHPI National Mall mobile food vendor and facilitated real-time conflict mediation between vendors and other district agency.

Core responsibilities:

• Designed, managed and implemented restorative justice focused programming under the supervision of Director of Urban Studies and Planning for the School of Architecture, Planning and Preservation DEI programs and initiatives.
• Developed and designed digital communications and social media materials.

Accomplishments:

• Curated the weekly Monday Care Droplet newsletter
• Co-facilitated a a place-making workshop using design-thinking principles.
• Designed and conducted a community wellbeing survey for the UMD School of Architecture, Planing and Preservation.

Core responsibilities:

• Created, implemented and maintained produce aggregation and distribution systems and process
• Managed daily operations of volunteer program including recruitment, training and scheduling
• Coordinated and communicated with partner organizations on a daily basis to ensure smooth operations for Food is Medicine and Farm to School programs

Accomplishments:

• Developed digital communications and social media engagement strategies for Community Farmshare's inaugural Fresh Veggie Drive Campaign

Core responsibilities:

• Oversaw clients' office leasing portfolio and provide full-cycle transaction support from deal initiation to lease execution
• Conducted site visits and review architecture floor plans and provide workplace consultation for client as needed
• Provided technical support and operational support for various clients project as needed

Accomplishments:

• Successfully closed 15+ transactions during client assignment at Maxim Healthcare Services.

Core Responsibilities:

• Collected and analyzed government data for Smart Growth indicators under the guidance of the Director and Assistant Director.
• Performed GIS analysis and createed maps for the Purple Line Accessibility Research projects.

Accomplishments:

• Drafted reports and visual presentations for public use on the Purple Line Coalition Corridor website.

• Prepared all food items in 100-seat contemporary Japanese restaurant with lunch and dinner services
• Assisted the manager in overseeing daily operations for Front of House
• Created innovative cocktails for our restaurant seasonal specials

Core responsibilities:

• Coordinated with different departments in the central office and store level to manage various sustainability projects such as used coffee grounds collections and food waste audit.
• Assisted the Environmental & Partnership Manager and the Communications Team on various office administrative functions and projects.

Accomplishments:

• Developed customer education campaign at the store level with product knowledge, MOM's Organic Market recycling programs and other sustainability initiatives.
• Maintained legislative tracking database on State and Federal environmental laws and incentives.

Core responsibilities:

• Assisted board members with grants research and writing.
• Identified new sources, both individual, and business, of support as donors.

Accomplishments:

• Managed Salesforce and performs data integration from existing donors data onto the new Salesforce platform.
• Provided recommendations on the year-end campaign strategy by conducting past donors analysis and industry best practices research.

• Received the 2024 James Cohen Departmental Award, given annually to a graduate student who elevates conversations of justice, equity, diversity, and inclusion through engaged planning research
• Served as a Word of Engagement Intergroup Dialogue facilitator for Spring 2024 semester
• Capstone Project: Preserving and Developing Affordable Housing in Riverdale, MD, Co-authored a housing needs assessment and policy recommendation on affordable housing preservation for the Greater Riverdale Thrives

• Magna cum laude
• Phi Beta Kappa