Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hoang Ho

Streetboro,OH

Summary

Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

3
3
years of professional experience

Work History

F1 Associate

Amazon
11.2022 - Current
  • Managed customer relations and customer service
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Increased customer satisfaction significantly within department.

Student Assistant

University Of Akron
08.2022 - Current
  • Greeted incoming office visitors, answered questions and directed individuals to office locations.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Supported student learning objectives through personalized and small group assistance.

Receptionist

Lamour Nail
07.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.

F1 Associate

Amazon
11.2020 - 07.2021

Education

Bachelor of Arts - Emergency Management

University of Akron
Akron, OH
12.2024

High School Diploma -

Solon High School
Solon, OH
06.2019

Skills

  • File and Records Management
  • Customer Service
  • Attention to Detail
  • Result Interpretation
  • MS Office
  • Computer Skills
  • Handheld Scanners
  • Sortation

Languages

Vietnamese
Native or Bilingual
English
Professional Working

Timeline

F1 Associate

Amazon
11.2022 - Current

Student Assistant

University Of Akron
08.2022 - Current

Receptionist

Lamour Nail
07.2021 - Current

F1 Associate

Amazon
11.2020 - 07.2021

Bachelor of Arts - Emergency Management

University of Akron

High School Diploma -

Solon High School

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Hoang Ho