Hoang Le
Summary
Hardworking employee enthusiastic about lear customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Sale Representative
SBTN Homeshopping
09.2017 - Current
- As a Saigon Broadcasting Television Network (SBTN) salesperson, I have been delivering excellent sales presentations, following up with customers, and demonstrating product knowledge for over six years.
- Passion for TV advertising and a strong understanding of the Vietnamese American market.
- It helped SBTN grow its revenue and reach by securing contracts with various businesses and organizations.
- I have four years of commercial skills, hosting commercial shows on SBTN TV.
Supervisor
California Pho
Davenport, IA
08.2016 - 06.2017
- Proven ability to motivate teams, drive operational efficiency, and deliver exceptional customer service.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
Cashier
Lee's sandwiches
12.2014 - 07.2015
- Diligent and customer-focused cashier with 1.5 years of experience efficiently handling transactions and providing excellent service
- Proficient in operating cash registers, holding cash, and processing payments accurately
- Adept at maintaining a neat and organized checkout area while ensuring a positive and friendly shopping experience
- Proven ability to handle high-pressure situations with a calm and professional demeanor
- Skilled in resolving customer inquiries and issues promptly
- Detail-oriented and trustworthy with a strong numerical aptitude.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Bachelor's - Geography-Emphasis Environmental Analysis
California State University Fullerton
Fullerton, CA12.2023
Associate - Liberal Art
Santa Ana College
Santa Ana, CA06.2022
Skills
- Communication Skills
- Sale Analysis
- Microsoft
- Negotiation
- Data Collection
- Cash handling
- Marketing
- Organizational skills
- Management
- QuickBooks- Point of Sale
- Presentation Skills
- GIS
- Solidworks
- Bilingual
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
Additional Information
Native, https://www.linkedin.com/in/hoang-le-644307192/, https://profile.indeed.com/resume
https://www.linkedin.com/in/hoang-le-644307192/
This is my LinkedIn page that have all of my information about my work history, education and my achievement during 10 years of my time. Even I did not list some of the jobs but it's still showing the most important information about me. Thank you.
Languages
Vietnamese
Native or Bilingual
Timeline
Sale Representative
SBTN Homeshopping
09.2017 - Current
Supervisor
California Pho
08.2016 - 06.2017
Cashier
Lee's sandwiches
12.2014 - 07.2015
Bachelor's - Geography-Emphasis Environmental Analysis
California State University Fullerton
Associate - Liberal Art
Santa Ana College