Hoang Trung Doan
Rochester,MN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Structured Laboratory Technician offering background in collecting, processing and analyzing various specimens. Familiar with basic medical terminology, laboratory protocols and testing procedures.
Overview
2
2
years of professional experience
Work History
Nutrition Technician
Morrison Healthcare
Rochester, MN
12.2023 - Current
- Provided exceptional customer service to patients and their families, addressing concerns related to dietary restrictions and preferences.
- Improved patient outcomes by creating individualized meal plans and monitoring dietary intake.
- Provided nutrition to approximately 50 infants and pediatrics in NICU, and PICU at Mayo Clinic.
- Educated patients on proper nutrition and dietary habits, fostering long-term improvements in their overall health.
- Communicated with residents, nurses, dietitians, lactations, etc.
Laboratory Technician Assistant
Rochester Community and Technical College
Rochester, MN
08.2023 - 05.2024
- Efficiently coordinated with external vendors for calibration services and equipment repair needs as needed.
- Participated in cross-training initiatives within the lab, broadening skillsets and fostering a collaborative atmosphere among team members.
- Conducted routine equipment maintenance, prolonging instrument lifespan and optimizing performance.
- Managed inventory of laboratory supplies, placing orders when necessary to avoid stock shortages that could delay experiments or research projects.
- Prepped for Biology, Chemistry, Biochemistry, and Anatomy for around 5-6 school labs per day.
Technology Support Assistant
Rochester Community and Technical College
Rochester, MN
08.2022 - 05.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Helped approximately 20 students and professors per day with technical support.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Aisles Online Assistant Manager
Hy-Vee
Rochester, MN
02.2022 - 12.2023
- Assisted in the creation of training materials that helped onboard new team members quickly and effectively.
- Resolved technical issues for clients, ensuring a positive user experience.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Bachelor of Science - Biochemistry
San Francisco State University
San Francisco, CA05.2026
Associate of Science - Biology
Rochester Community And Technical College
Rochester, MN05.2024
Associate of Science - Chemistry
Rochester Community And Technical College
Rochester, MN05.2024
Skills
- Nutrition Assessment
- Health Promotion
- Supplement Recommendations
- Teamwork and Collaboration
- Microsoft Office
- Time Management
- Problem-Solving
Accomplishments
- Research poster presentation at Minnesota State Science Symposium.
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Nutrition Technician
Morrison Healthcare
12.2023 - Current
Laboratory Technician Assistant
Rochester Community and Technical College
08.2023 - 05.2024
Technology Support Assistant
Rochester Community and Technical College
08.2022 - 05.2024
Aisles Online Assistant Manager
Hy-Vee
02.2022 - 12.2023
Bachelor of Science - Biochemistry
San Francisco State University
Associate of Science - Biology
Rochester Community And Technical College
Associate of Science - Chemistry
Rochester Community And Technical College