Hogan Nelson
Johnston,US
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
3
3
years of professional experience
Work History
Server
Shelter Harbor Golf Club
Westerly, RI
05.2025 - Current
- Accurately recorded orders on cash register and point-of-sale system.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
Bartender/server
Olivadi Restaurant
Norwood, MA
08.2024 - 05.2025
- Greeted customers and provided excellent customer service.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Bartender
Irish American Club
Newport, US
08.2023 - 08.2024
- Maintained organized and clean bar during peak hours to ensure efficient operations.
- Developed extensive knowledge of spirits, beer, wine, and cocktails for accurate order taking.
- Trained new staff on bartending techniques, including drink preparation and cash handling.
- Checked customer identification to comply with age verification laws for alcohol sales.
- Managed cash drawer accurately, including opening and closing register at shift end.
Bartender
Safari Room Restaurant, Ocean Cliff Hotel
Newport, US
05.2022 - 08.2023
- Greeted customers and provided excellent customer service.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Upsold customers from shelf to premium brands to help boost sales.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Education
Bachelor of Science - Marketing
Salve Regina University
Newport, RI08-2024
Skills
- Strong multitasking
- Proficient in mixology
- Beer and wine recommendations
- Engaging personality
- Customer service expertise
- Team training and development
- Anticipating guest needs
- Effective communication
- Relationship management
Timeline
Server
Shelter Harbor Golf Club
05.2025 - Current
Bartender/server
Olivadi Restaurant
08.2024 - 05.2025
Bartender
Irish American Club
08.2023 - 08.2024
Bartender
Safari Room Restaurant, Ocean Cliff Hotel
05.2022 - 08.2023
Bachelor of Science - Marketing
Salve Regina University
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