Summary
Overview
Work History
Education
Skills
Timeline
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Hogeun Chung

Leander,Texas

Summary

Dynamic professional with a proven track record at BEEFOURBEE2 RESTORATION CO., excelling in team leadership and problem-solving. Skilled in flooring installation and equipment operation, I enhanced customer satisfaction through efficient service and effective communication. Committed to continuous learning and fostering teamwork, I consistently improved workflows and team productivity.

Overview

8
8
years of professional experience

Work History

Supervisor

BEEFOURBEE2 RESTORATION CO.
01.2024 - 04.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Instructor

Champion Taekwondo
04.2020 - 04.2025
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.

Service Technician

J&J Construction and Handyman Service
07.2017 - 01.2019
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.

Education

Mechanical Engineering

Dankook University
Seoul, Korea
02-1991

Skills

  • Flooring installation
  • Lighting systems
  • lock and key services
  • Fixture installation
  • Equipment operation
  • Fixtures
  • Plumbing repairs
  • Minor repairs
  • Tree pruning
  • Willing to learn
  • Teamwork
  • Hand and power tool use

Timeline

Supervisor

BEEFOURBEE2 RESTORATION CO.
01.2024 - 04.2025

Instructor

Champion Taekwondo
04.2020 - 04.2025

Service Technician

J&J Construction and Handyman Service
07.2017 - 01.2019

Mechanical Engineering

Dankook University

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Hogeun Chung