Marco Dominguez
Summary
Dynamic Supervisor at Megacable with a proven track record in team management and customer service excellence. Skilled in employee training and conflict resolution, I effectively enhanced service quality and operational efficiency. My strong communication and project management abilities fostered a collaborative environment, leading to improved team performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Supervisor
Megacable
06.2023 - Current
- Supervised daily operations to ensure service quality and efficiency.
- Trained new staff on company procedures and safety protocols.
- Managed team schedules to optimize workflow and coverage.
- Resolved customer inquiries and complaints effectively and professionally.
- Conducted regular performance evaluations for team members.
Recruiter
RT
04.2021 - 03.2022
- Sourced candidates through online job boards and social media platforms.
- Conducted initial phone screenings to assess candidate qualifications and fit.
- Coordinated interview schedules between candidates and hiring managers.
- Managed applicant tracking system to maintain organized candidate records.
- Developed job descriptions in collaboration with hiring managers for clarity.
- Provided feedback to candidates throughout the recruitment process promptly.
Education
Some College (No Degree) -
Escuela Federal 9
Skills
- Team management
- Employee training
- Performance evaluation
- Customer service
- Scheduling coordination
- Conflict resolution
- Project management
- Safety compliance
- Quality control
- Team building
- Time management
- Effective communication
- Problem solving
- Landscaping
- Framing
- Welding proficiency
- Concrete finishing
- Tile setting
- Measuring and leveling
- Electrical installation
- Construction safety
- Painting and finishing
- Power tool operation
- Demolition
- Drywall hanging
- Window installation
- Flooring installation
- Problem-solving
Timeline
Supervisor
Megacable
06.2023 - Current
Recruiter
RT
04.2021 - 03.2022
Some College (No Degree) -
Escuela Federal 9
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