Holadem Siladin
Full Time Student
Stafford,VA
Summary
Objective
Highly organized student seeking an entry-level internship position in the computer science field. Detail-oriented rising senior who is currently attending Old Dominion University and is ready to help team achieve company goals while expanding knowledge in a learning environment. An adaptable leader with an ability to work independently and with other people, create effective presentations and develop opportunities that further establish organizational goals. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges.
Overview
4
4
years of post-secondary education
2
2
years of professional experience
2
2
Certificates
Work History
Signage Tech Tier 1
Digital Conventions
Washington, DC
01.2022 - 08.2022
- Managed technical equipment to facilitate, direct, and assist events of all kinds, from break-out meetings for select number of people to gatherings with 500 to 42,000 guests.
- Installation, monitoring, maintenance, support and optimization of networking hardware and software.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Assemble and install digital signage products, as needed.
PwC Remote Extern
Paragon One
New York, VA
04.2022 - 06.2022
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Investigated and integrated new strategies to expand business operations and grow customer base by 10%.
- Collected information about enemy strengths, movements and activities.
Call Center Representative
Small Business Administration (Covid Relief)
Stafford, VA
05.2020 - 12.2020
- Improved overall efficiency 15% by anticipating needs and providing outstanding support.
- Resolved customer problems and complaints.
- Operated multi-line telephone system to independently handle over 100 calls each day.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Education
Bachelor of Science - Computer Science (Expected 2024)
Old Dominion University
Norfolk, VA 08.2019 - Current
Skills
Ability to write basic programs in C
Working knowledge of Microsoft Office (Word, PowerPoint)
Market Analysis
Competitive Intelligence
Data Analysis
Remote System Analysis
Technical Support
Linux
Timeline
Non-Profit Certificate - All Star Code
06-2023
Technical Support Fundamentals - Google
05-2023
PwC Remote Extern
Paragon One
04.2022 - 06.2022
Signage Tech Tier 1
Digital Conventions
01.2022 - 08.2022
Call Center Representative
Small Business Administration (Covid Relief)
05.2020 - 12.2020
Bachelor of Science - Computer Science (Expected 2024)
Old Dominion University
08.2019 - Current
Certification
Technical Support Fundamentals - Google