Motivated professional with proven adaptability and strong work ethic, skilled in customer service, multitasking, and time management. Experienced at working independently, mastering new skills quickly, and delivering positive customer experiences under pressure.
Overview
7
7
years of professional experience
Work History
Eau Claire Event District
Jake Lynch
Eau Claire, Wisconsin
07.2022 - Current
Prioritized and organized tasks to efficiently accomplish service goals.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed day-to-day duties accurately and efficiently.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Special Olympics Volunteer
Special Olympics Wisconsin
Eau Claire, Wisconsin
01.2019 - 08.2025
Supported coaches by preparing materials and organizing schedules.
Engaged with athletes to promote teamwork and sportsmanship values.
Participated in community outreach to raise awareness of Special Olympics programs.
Assisted in the set-up of event space, including tables and chairs.
Distributed medals or trophies at award ceremonies after each event had concluded.
Provided support to athletes during events such as running races, swimming competitions, and basketball tournaments.
Coordinated with other volunteers to ensure smooth execution of events.
Front Desk Receptionist
Annette Caporusso - Dogtopia
Eau Claire, Wisconsin
03.2022 - 03.2025
Greeted visitors and clients with professionalism and courtesy.
Managed incoming phone calls and directed them to appropriate departments.
Scheduled appointments and maintained organized calendar for staff.
Handled customer inquiries, providing accurate information and assistance.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Greeted customers warmly and made them feel welcome.
Event Planner/Event Manager/National Director at All Seasons Events ManagementEvent Planner/Event Manager/National Director at All Seasons Events Management