Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Holden Garmany

Columbia,MO

Summary

Career seeker with a history of of jobs that fills out many needs. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Delivery Driver

FedEx:Ground
Columbia, MO
04.2023 - Current
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Verified accuracy of items loaded onto truck against shipping documents.

Customer Service Representative

MidwayUSA
Columbia, MO
01.2021 - 07.2023
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered customer inquiries via phone, email, and chat.
  • Checked online orders for Quality control to ensure orders were legitimate

Front Desk Receptionist

Compass Health
Columbia, MO
07.2022 - 03.2023
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Fronted the Navig8 program by checking in the patients
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

Salesperson

Men's Wearhouse
Columbia, MO
12.2019 - 01.2021
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Resolved customer complaints promptly and efficiently.
  • Educated customers about products and services offered by the company.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Advised customers on the latest product features and benefits.
  • Developed and implemented strategies to meet sales quotas.
  • Assisted customers in selecting appropriate products or services for their needs.

Correctional Officer

Jefferson City Correctional Center
Jefferson City, MO
01.2019 - 11.2019
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.

Education

High School Diploma -

Camdenton High School
Camdenton, MO
05-2017

Skills

  • Product Promotion
  • Mileage Tracking
  • Cargo Handling
  • Goods Transport
  • Quality Assurance
  • Payment Collection
  • Heavy Lifting
  • DOT Compliance
  • Valid Driver's License
  • Positive Attitude
  • Customer Service
  • Client Relationship Management
  • Time management skills
  • Attention to Detail

Affiliations

  • Collecting books, movies and various other items
  • Writer
  • Driving

Accomplishments

  • Promoted to CSQC (Customer Service Quality Control) at MidwayUSA
  • Ran the front desk for Navig8 at Compass Health

Timeline

Delivery Driver

FedEx:Ground
04.2023 - Current

Front Desk Receptionist

Compass Health
07.2022 - 03.2023

Customer Service Representative

MidwayUSA
01.2021 - 07.2023

Salesperson

Men's Wearhouse
12.2019 - 01.2021

Correctional Officer

Jefferson City Correctional Center
01.2019 - 11.2019

High School Diploma -

Camdenton High School

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Holden Garmany