Holden Grace
Broomfield,CO
Summary
Experienced server with a strong record of accurately taking orders, efficiently restocking supplies, and diligently managing tables. Possesses extensive industry knowledge and a superior work ethic, consistently striving to provide exceptional service and create a positive experience for customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Concessionaire/Beverage Attendant/Tour Guide
D&SNGRR
05.2023 - Current
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Facilitated memorable experiences for diverse groups by tailoring 9 hour presentations to cater to different age groups, cultural backgrounds, and language abilities.
Lead Budtender
Telluride Bud Company
08.2021 - 04.2023
- Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
- Conducted regular audits of product quality and storage conditions, ensuring compliance with regulatory standards.
- Collaborated with team members to develop new product displays and promotional strategies, driving sales growth.
Cashier/Restaurant Server
Kokoro
02.2021 - 06.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Budtender
Best Colorado Cannabis
05.2021 - 07.2021
- Checked guests' photo identification for validity and age requirements.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Weighed, prepared and packaged different types of products.
Tour Actor/ Director
Missoula Children's Theatre
05.2019 - 08.2019
- Toured across America teaching children a musical every week
- Managed finances, time sheets, financial reports, sales of merchandise, and lead teams of all ages.
- Managed time to arrive on set when required to not delay rehearsals and shows.
- Developed strong memorization skills for quick mastery of scripts, enabling efficient preparation for auditions and performances.
- Exhibited strong professionalism by maintaining punctuality, preparedness, and open communication throughout all stages of the production process.
Sales associate
Box Lunch
06.2017 - 08.2018
- Assisted customers and was in charge of maintaining store appearance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
BA Theatre - Acting
Fort Lewis College
Durango, CO07.2022
High School Diploma -
Jefferson Academy High School
Broomfield, CO05.2016
Skills
- Easily trainable
- Safety conscious
- Problem Solver
- Great with numbers and calculations
- Personable
- Communicative
- Soldering
- Energy and enthusiasm
- Patience and Empathy
- Salesmanship
Relatedwork
- Two Rooms, Fort Lewis College, Felcia Meyer
- My Favorite Year, Fort Lewis College, Theresa Carson
- Pirates of Penzance, Fort Lewis College, Dennis Elkins
References
References available upon request
Certification
- TIPS Training - 05/23-05/25
- MED License - 03/23-03/25
Timeline
Concessionaire/Beverage Attendant/Tour Guide
D&SNGRR
05.2023 - Current
Lead Budtender
Telluride Bud Company
08.2021 - 04.2023
Budtender
Best Colorado Cannabis
05.2021 - 07.2021
Cashier/Restaurant Server
Kokoro
02.2021 - 06.2021
Tour Actor/ Director
Missoula Children's Theatre
05.2019 - 08.2019
Sales associate
Box Lunch
06.2017 - 08.2018
BA Theatre - Acting
Fort Lewis College
High School Diploma -
Jefferson Academy High School
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