Robert H Jones
Louisville,KY
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced environments and stress inducing situations. Knowledgeable about processing payments, using Point-of-sale systems and proficient in appealing to customers in a hospitable and professional maner
Overview
3
3
years of professional experience
Work History
Bar Back & Food Runner
Blue Grass Hospitality
Louisville, KY
06.2021 - 09.2023
- Greeted customers and provided friendly, knowledgeable service.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Delivered food to customers at bar and tables.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Shift Leader
Homemade Ice Cream And Pie Kitchen
Louisville, KY
07.2022 - 03.2023
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
Camp Counselor/Coordinator
Mind Body Child
Louisville, KY
06.2020 - 08.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Implemented rules and regulations to enforce discipline and compliance.
Education
High School Diploma -
Miami University
Oxford, OH05.2027
Skills
- Interpersonal skills
- Strong communication
- Time management
- Conflict resolution
- Safety compliance
- Decision-making
- Team collaboration
Languages
French
Professional Working
Timeline
Shift Leader
Homemade Ice Cream And Pie Kitchen
07.2022 - 03.2023
Bar Back & Food Runner
Blue Grass Hospitality
06.2021 - 09.2023
Camp Counselor/Coordinator
Mind Body Child
06.2020 - 08.2021
High School Diploma -
Miami University