Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Robert H Jones

Louisville,KY

Summary

Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced environments and stress inducing situations. Knowledgeable about processing payments, using Point-of-sale systems and proficient in appealing to customers in a hospitable and professional maner

Overview

3
3
years of professional experience

Work History

Bar Back & Food Runner

Blue Grass Hospitality
06.2021 - 09.2023
  • Greeted customers and provided friendly, knowledgeable service.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Delivered food to customers at bar and tables.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Shift Leader

Homemade Ice Cream And Pie Kitchen
07.2022 - 03.2023
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Enforced company policies and regulations with employees.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.

Camp Counselor/Coordinator

Mind Body Child
06.2020 - 08.2021
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Implemented rules and regulations to enforce discipline and compliance.

Education

High School Diploma -

Miami University
Oxford, OH
05.2027

Skills

  • Interpersonal skills
  • Strong communication
  • Time management
  • Conflict resolution
  • Safety compliance
  • Decision-making
  • Team collaboration

Languages

French
Professional Working

Timeline

Shift Leader

Homemade Ice Cream And Pie Kitchen
07.2022 - 03.2023

Bar Back & Food Runner

Blue Grass Hospitality
06.2021 - 09.2023

Camp Counselor/Coordinator

Mind Body Child
06.2020 - 08.2021

High School Diploma -

Miami University

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Robert H Jones