Holden McCarthy
Boise,ID
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and the ability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
6
6
years of professional experience
Work History
Deli Clerk
Cannone's Deli
08.2023 - 07.2025
- Provided exceptional customer service, assisting with product selections and resolving inquiries.
- Operated deli equipment safely, ensuring compliance with health and safety regulations.
- Prepared and maintained high-quality food products, adhering to recipes and presentation standards.
- Managed inventory levels by tracking stock and placing orders as needed to minimize shortages.
- Maintained cleanliness of workstations and equipment, promoting a safe and sanitary food handling environment.
- Greeted customers at counter to fulfill requests and answer questions.
Golf Simulator Assosiate
PSG Golf
09.2024 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and issues to enhance satisfaction and loyalty.
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Maintained bar cleanliness and organization, ensuring compliance with health and safety standards.
- Maintained cleanliness and sanitation standards in assigned areas.
Landscaper
Dirt & Decour
05.2023 - 09.2024
- Operated landscaping equipment including mowers, trimmers, and blowers efficiently.
- Designed and implemented landscape layouts according to client specifications.
- Conducted regular maintenance on plants and lawns to ensure health and aesthetics.
- Collaborated with team members to execute large-scale landscaping projects smoothly.
- Improved workflow by streamlining processes for planting and maintenance tasks.
- Maintained grounds by trimming, weeding, and general clean-up.
Cashier
Draeger's Market
05.2020 - 03.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer by performing daily reconciliations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Ensured compliance with store policies and procedures during transactions and interactions.
- Collaborated with team members to optimize checkout processes, reducing wait times for customers.
- Greeted customers entering store and responded promptly to customer needs.
Bagger
Draeger's Market
01.2020 - 05.2020
- Ensured accurate and efficient bagging of customer purchases to enhance shopping experience.
- Collaborated with team members to maintain organized checkout area and facilitate smooth transactions.
- Trained new staff on proper bagging techniques and customer service best practices.
- Monitored inventory levels of bags and supplies, coordinating restocking as needed.
- Assisted in resolving customer inquiries and concerns, promoting positive interactions.
- Maintained cleanliness and safety standards in work area to comply with health regulations.
- Implemented process improvements to reduce wait times during peak hours, enhancing operational efficiency.
Education
BBA - Human Resource Management
Boise State University
Boise, ID12.2026
Associate of Science - General Business
SUNY Adirondack
Queensbury, NY12.2024
Skills
- Customer service
- Point-of-sale systems
- Cash handling
- Food safety compliance
- Team collaboration
- Time management
- Sanitation practices
- Conflict resolution
- Leadership qualities
- Workplace safety
Accomplishments
- Former President of San Ramon Valley High School Disc Golf Club
- Played on the SUNY Adirondack Golf Team from 2023-2024
- Earned a spot in the 2024 NJCAA Regional 3 Regional Golf Tournament
- Certificate for Outstanding Performance at Draeger's Market
LANGUAGES
English: Native
Interests
- Team Sports
- Cooking
- Running
- Golfing
- Skiing
PORTFOLIOS/PROFILES
www.linkedin.com/in/holden-mccarthy-82514b259
Timeline
Golf Simulator Assosiate
PSG Golf
09.2024 - 07.2025
Deli Clerk
Cannone's Deli
08.2023 - 07.2025
Landscaper
Dirt & Decour
05.2023 - 09.2024
Cashier
Draeger's Market
05.2020 - 03.2021
Bagger
Draeger's Market
01.2020 - 05.2020
BBA - Human Resource Management
Boise State University
Associate of Science - General Business
SUNY Adirondack