Holiday Elliott
Wilmington ,North Carolina
Summary
Dynamic and detail-oriented professional with a strong work ethic and a positive attitude, honed at Publix. Proven ability to ensure regulatory compliance and safety procedures while enhancing team cooperation. Skilled in problem-solving and effective communication, consistently achieving sales goals and delivering exceptional customer service.
Overview
3
3
years of professional experience
Work History
Produce Clerk
Publix
Wilmington, NC
10.2024 - 01.2026
- Maintained cleanliness and organization of work area to ensure compliance with established standards.
- Monitored and enforced compliance with food safety regulations through strict adherence to handling, storage, and temperature guidelines for all produce items.
- Facilitated collaboration among team members to drive achievement of daily sales goals and promotions.
- Ensured maintenance of a safe, organized, and clean working environment while actively monitoring for wet floors and other hazards.
Customer Service Representative
Publix
Wilmington, NC
10.2022 - 10.2024
- Oversaw cash register operations, ensuring efficient transaction processing and accurate handling of customer payments.
- Addressed customer complaints swiftly, showcasing exceptional problem-solving abilities.
- Navigated high-stress situations with composure, ensuring professionalism while resolving disputes and conflicts.
- Facilitated collaboration among team members to establish best practices for delivering consistent customer service.
- Facilitated coaching and mentoring for new hires to enhance team integration.
- Facilitated training sessions for new hires to enhance service consistency across the team.
Education
Associate of Science - Marine Technology
Cape Fear Community College
Wilmington, NCSkills
- Strong work ethic
- Positive attitude
- Regulatory compliance
- Safety procedures compliance
- Willingness to learn
- Team cooperation
- Outboard motor repair
- Problem-solving
- Attention to detail
- Active listening
- Effective communication
- Friendly and helpful
Sea Time
- Approximately 20 days of sea-time aboard the R/V Cape Hatteras, gained beginners back-deck work experience in both biological sampling and hydrographic survey.
- Approximately 7 days aboard the R/V Martec, worked water sampling, biological sampling, and surveying on the Cape Fear River.
- One semester of experian of operating small boats within the Cape Fear River.
Timeline
Produce Clerk
Publix
10.2024 - 01.2026
Customer Service Representative
Publix
10.2022 - 10.2024
Associate of Science - Marine Technology
Cape Fear Community College