Summary
Overview
Work History
Education
Skills
Sea Time
Timeline
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Holiday Elliott

Wilmington ,North Carolina

Summary

Dynamic and detail-oriented professional with a strong work ethic and a positive attitude, honed at Publix. Proven ability to ensure regulatory compliance and safety procedures while enhancing team cooperation. Skilled in problem-solving and effective communication, consistently achieving sales goals and delivering exceptional customer service.

Overview

3
3
years of professional experience

Work History

Produce Clerk

Publix
Wilmington, NC
10.2024 - 01.2026
  • Maintained cleanliness and organization of work area to ensure compliance with established standards.
  • Monitored and enforced compliance with food safety regulations through strict adherence to handling, storage, and temperature guidelines for all produce items.
  • Facilitated collaboration among team members to drive achievement of daily sales goals and promotions.
  • Ensured maintenance of a safe, organized, and clean working environment while actively monitoring for wet floors and other hazards.

Customer Service Representative

Publix
Wilmington, NC
10.2022 - 10.2024
  • Oversaw cash register operations, ensuring efficient transaction processing and accurate handling of customer payments.
  • Addressed customer complaints swiftly, showcasing exceptional problem-solving abilities.
  • Navigated high-stress situations with composure, ensuring professionalism while resolving disputes and conflicts.
  • Facilitated collaboration among team members to establish best practices for delivering consistent customer service.
  • Facilitated coaching and mentoring for new hires to enhance team integration.
  • Facilitated training sessions for new hires to enhance service consistency across the team.

Education

Associate of Science - Marine Technology

Cape Fear Community College
Wilmington, NC

Skills

  • Strong work ethic
  • Positive attitude
  • Regulatory compliance
  • Safety procedures compliance
  • Willingness to learn
  • Team cooperation
  • Outboard motor repair
  • Problem-solving
  • Attention to detail
  • Active listening
  • Effective communication
  • Friendly and helpful

Sea Time

  • Approximately 20 days of sea-time aboard the R/V Cape Hatteras, gained beginners back-deck work experience in both biological sampling and hydrographic survey.
  • Approximately 7 days aboard the R/V Martec, worked water sampling, biological sampling, and surveying on the Cape Fear River.
  • One semester of experian of operating small boats within the Cape Fear River.

Timeline

Produce Clerk

Publix
10.2024 - 01.2026

Customer Service Representative

Publix
10.2022 - 10.2024

Associate of Science - Marine Technology

Cape Fear Community College