Holland Rock-Garden
Denver,CO
Summary
Motivated, knowledgeable, and focused hospitality professional with 20 years of experience. Talent for quickly adapting to new environments. Can thrive and maintain a positive attitude in a high pressure, high volume atmosphere, as well as provide exceptional customer service to an establishment of any size or style.
Overview
17
17
years of professional experience
Work History
Assistant General Manager
Illegal Pete's
08.2024 - Current
- Oversaw daily operations. Used as a floating manager in multiple locations throughout Denver and Boulder to assist in updating new company-wide standards.
- Trained in FOH and Kitchen Manager positions. Additionally functioned as Bar Manager within my role
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Handled inventory and ordering responsibilities.
- Assisted in the recruitment, hiring, and onboarding process.
Assistant General Manager
Number Thirty Eight
10.2020 - 03.2024
- Oversaw daily operations, responsible for all FOH hiring, education, training programs, scheduling, and SOPs for a staff of +/-25 FT and PT.
- Assisted GM with HR, Budgeting, P&L, payroll, and other “back end” management functions.
- Handled all facility maintenance.
- Assisted Product Manager in all aspects of bar product inventory, product delivery, inventory management, monitoring COGS, etc.
- Primary intermediary between FOH, Split Lip Kitchen, events department & the client.
- Handled all supply/equipment ordering and maintenance for Thirty Eight & Split Lip.
- On site coordinator for private parties, buy-outs, and activations.
- Primary contact for guest relations/customer service inquiries, support, and feedback.
Bartender / Banquet Supervisor
Wynkoop Brewing Co.
01.2014 - 03.2020
- Functioned as point-of-contact for banquet events,
- Oversaw banquet operations and team of up to 30 staff members at a time.
Beverage Director / Bar Manager
Roosevelt
01.2013 - 01.2014
- Designed bar program from the ground up. Inventory, ordering, hiring, and training responsibilities.
- Nominated for “Best New Bar of 2014” by Westword.
Bartender
Green Russell
01.2010 - 01.2013
- Lead bartender.
- Assisted in the creation of both cocktail and punch menus.
- Instructed spirit education classes for the entire Bonanno restaurant group.
- Lead trainer.
Bartender/Manager/Owner
Sputnik + Hi-Dive
01.2008 - 01.2011
- Oversaw bar management and menu.
- Still a proud investor in Hi-Dive to this day.
Skills
- Upper Management Experience
- High-volume Bar Skills
- Aloha, Micros, Toast, Future, R365, and more
- BarSmarts Advanced, TIPS, SafeServ Manager Certified
- Cocktail Design
- Event Coordination and Promotion
- Inventory and Ordering control
- Staff management and development
- Operations management
- Scheduling and Payroll
- Comprehensive culinary and beverage knowledge
Timeline
Assistant General Manager
Illegal Pete's
08.2024 - Current
Assistant General Manager
Number Thirty Eight
10.2020 - 03.2024
Bartender / Banquet Supervisor
Wynkoop Brewing Co.
01.2014 - 03.2020
Beverage Director / Bar Manager
Roosevelt
01.2013 - 01.2014
Bartender
Green Russell
01.2010 - 01.2013
Bartender/Manager/Owner
Sputnik + Hi-Dive
01.2008 - 01.2011
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