Holley Wright

• Led initiatives to update internal procedures, ensuring compliance with industry regulations and standards.
• Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
• Provided comprehensive administrative support to Loan Officers so they could focus on building relationships with clients and generating new business opportunities.
• Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.
• Monitored key dates to obtain information by deadlines.

Streamlined loan processing by efficiently managing documentation and client communications.

• Coordinated with underwriting teams to ensure timely approval of loan applications.
• Assisted in preparing financial reports and summaries for loan officers and clients.
• Reviewed borrower credit histories to assess loan eligibility and risks accurately.
• Developed and maintained strong relationships with clients, enhancing customer satisfaction levels.

• Reviewed applications and documents for pre-approval evaluation.
• Submitted files for underwriting.
• Met deadlines and managed pipeline.
• Kept realtors and buyers informed along the process.
• Fulfilled underwriting conditions.

• Completed and reviewed applications for prompt pre-approval evaluation.
• Submitted complete files with full documentation for processing and underwriting review.
• Supervised loans from application to closed contract.
• Coordinated different departments to ensure deadlines are met and milestones are on track.
• Locked interest rates, extended rates, completed profile changes.

• Completed and evaluated applications for pre-approval.
• Prepared files for underwriting.
• Worked successfully with deadlines.
• Coordinated with team to meet milestones.
• Collected and evaluated documents.

• Completed applications and collected documentation for prompt evaluation for pre-approval.
• Provided updates to realtors, builders, and title companies to coordinate necessary documentation and meet deadlines.
• Evaluated credit reports and scenarios to improve credit scores.
• Guided borrowers through loan process, addressed concerns, and provided clear closing appointment instructions.
• Disclosed accurate and timely initial loan estimates, revised loan estimates, and statements of denials.

• Took in-person and phone applications, ran AUS, and evaluated loan product options.
• Gathered and reviewed all supporting documentation.
• Reviewed credit reports and provided score improvement recommendations through third party services.
• Scheduled meetings and maintained well-organized master calendar for loan officer.
• Created marketing materials and campaigns in customer management software such as Top of Mind and Surefire.