Summary
Work History
Education
Skills
Timeline
Generic
Holli Burkholder

Holli Burkholder

Boothwyn,PA

Summary

Reliable and customer-focused professional with over 10 years of experience in customer service roles. Skilled in problem-solving, communication, and creating positive customer experiences. Seeking a Customer Service Representative position at Agile Storage where I can contribute strong interpersonal skills and efficient service

Work History

First Call Resolution Call Center Representative

Metro chain supply National Fulfillment services
  • Handled high-volume inbound calls and resolved customer concerns in a single interaction
  • Provided right information while supporting a calm and professional tone
  • Managed complaints, billing issues, and service requests efficiently
  • Built strong customer relationships by actively listening and responding to needs
  • Maintained detailed records of customer interactions
  • Approx 4.5 years

Customer Service Representative

Speed way gas station
  • Helped customers with purchases and handled cash/card transactions
  • Maintained cleanliness and organization of store
  • Resolved customer concerns quickly to ensure satisfaction
  • Stocked inventory and ensured product availability
  • Approx 3 years

Education

High School Diploma -

Chichester High School
Boothwyn Pa

Skills

Time management

Effective communication

Problem solving

Customer service & support

Timeline

First Call Resolution Call Center Representative

Metro chain supply National Fulfillment services

Customer Service Representative

Speed way gas station

High School Diploma -

Chichester High School

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Holli Burkholder