Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holli Dodge

Adams,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Cook/cashier

Athens Pizza
12.2007 - 03.2020
  • Accepted and processed customer payments in cash, credit cards and checks, checking for validity
  • Acknowledged customer issues and resolved their problems quickly and efficiently
  • Conducted market research to learn of current trends and to perform sales activities accordingly
  • Effectively communicated with other employees and upper management to ensure complete care of customers
  • Followed up with customers ensuring their satisfaction with their purchases
  • Food prep.

Cashier

Mota Donuts INC
10.2017 - 07.2018
  • Accepted customer payments, and made change when necessary
  • Answered customers' questions on purchases, store policies, and store returns
  • Counted cash in register at start and end of each shift
  • Encouraged customers to register for store rewards cards and promotions
  • Greeted average of 50 customers per day
  • Guided customer disputes toward positive resolution with listening and diplomacy skills
  • Interacted in pleasant and friendly way with store guests
  • Maintained records of purchases and other sales transactions such as returns and refunds
  • Packed purchases into paper and plastic bags neatly to maximize space
  • Performed duties such as mopping, organizing shelves, and marking prices
  • Kept lines moving smoothly so that no more than 2 people were in line.
  • Built relationships with customers to encourage repeat business
  • Greeted customers entering store and responded promptly to customer needs

Direct Care I

Gandara Mental Health Center
01.2017 - 01.2018
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Remained alert to problems or health issues of clients and competently responded.
  • Transported clients to doctors, recreational outings and shopping.
  • Logged daily reports.
  • Followed individual safety plans.
  • Documented client progress and services performed, reporting changes in client condition to manager or supervisor
  • Monitored and assisted residents through individual service plans

Cashier

F L Roberts
03.2015 - 12.2015
  • Accepted and processed customer payments in cash, credit cards and checks, checking for validity
  • Conducted market research to learn of current trends and to perform sales activities accordingly
  • Effectively communicated with other employees and upper management to ensure complete care of customers
  • Greeted customers and offered them assistance where possible
  • Informed customers about current promotions and sales, encouraging them to take advantage
  • Adhered to all store retail procedures and policies
  • Cleaned shelves, tables, and counters
  • Interfaced with customers to determine purchasing needs, directed them to appropriate items, and recommended additional products
  • Maintained records of sales
  • Received and processed cash and credit payments
  • Served multiple customers simultaneously in stressful environment
  • Watched for, recognized, and prevented security risks.

Education

Social Work Transfer Degree - Addiction Studies

Berkshire Community College
Pittsfield, MA
01.2026

GED -

Greenfield Community College
Greenfield, MA
10.2013

Skills

  • Attention to detail
  • Excellent communication abilities
  • Customer service
  • Dependable
  • Detail orientated
  • Issue resolution
  • Outstanding people skills
  • Organizational Skills
  • Accurate counting of money
  • Great judgment and decision-making skills
  • Client Documentation
  • First Aid and Safety
  • Clinical Quality Program Standards

Timeline

Cashier

Mota Donuts INC
10.2017 - 07.2018

Direct Care I

Gandara Mental Health Center
01.2017 - 01.2018

Cashier

F L Roberts
03.2015 - 12.2015

Cook/cashier

Athens Pizza
12.2007 - 03.2020

Social Work Transfer Degree - Addiction Studies

Berkshire Community College

GED -

Greenfield Community College

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Holli Dodge