HOLLI MESSENGER
Hillsboro,OR
Summary
Enthusiastic Scrum Master who coaches teams to solve problems with innovation, collaboration and a sprinkle of fun. Over 20 years of experience delivering software projects on time and within budget. Cross-Functional and flexible leader who understands and demonstrates Agile best practices.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Scrum Master
Nike World Headquarters
Beaverton, OR
01.2021 - Current
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, sprint retrospectives, in addition to PI Planning using Scaled Agile Framework for 6 consecutive product increment cycles.
- Collaborated with product owners and team members to define solutions and drive progress for enterprise level program office initiatives.
- Coordinated development process for 3 teams working in different time zones by encouraging collaboration and alternative communication methods in order to achieve PI goals and work life balance for team.
- Enabled Enterprise analytics team to determine stage and type of development by completing and maintaining 5 customized fields in Jira.
- Produced Sprint Reports at conclusion of each sprint, updating customers and senior leaders on milestones, progress and roadblocks.
- Planned Agile best practices and encouraged team cohesion by making distributed team meetings engaging and fun.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies. Trained new Scrum Masters on Nike specific approaches Agile Scrum.
Scrum Master Coach
Digimarc
Tigard, OR
06.2021 - 12.2021
- Analyzed current Scrum implementation of 5 teams with in-depth observations, analysis of documentation and interviews with management and staff
- Documented current scrum structure and demonstrated gaps in current process
- Recommended training structures to both increase new team members ability to adapt to scrum as well as sharpen skills of more mature members
- Identified areas where current process is showing results and where improvements could be targeted to increase productivity, decrease time to market and create more dynamic and creative environment.
Scrum Master
Nike World Headquarters
Beaverton, OR
10.2019 - 05.2021
- Applied agile methodology to four separate IT teams varying in size, while utilizing Scrum and Kanban workflows
- Improved business results by introducing process improvements resulting in productivity increase of 24% and reducing story carryover by 5% year over year
- Ensured successful delivery of board committed work during COVID-19 by supporting 2 additional scrum teams
- Guided and coached Scrum teams to create culture of Agile by encouraging psychological trust, transparency, innovation, and personal mastery with 1:1 coaching and team presentations
- Quickly adapted to role of Program Manager due to resource constraints to enable Identity and Access Management team to complete critical integrations by tracking scope, requirements, release dates, and risks
- Selected to coach two emerging Scrum teams on adoption of Agile framework and enhanced estimation techniques.
Scrum Master
Daimler Trucks North America, Thru APR Staffing
Portland, OR
04.2019 - 06.2019
- Gathered, organized, and prioritized 60 requirements for new Registration and Enrollment process for Dealers and Customers using Jira within 60-day contract
- Created detailed project plan within Microsoft Project calling out milestones, dependencies, and timeline
- Supported Product Manager and Development team in understanding business requirements for upcoming sprints and larger initiatives.
Scrum Master
Portland General Electric Co. Thru CER Inc
Portland, OR
10.2018 - 12.2018
- Implemented Kanban project methodology to chaotic data warehousing effort that formerly lacked structure during two-month contract
- Created customized visual boards to display project information, key priorities, and upcoming deadlines
- Utilized Version1 software to create and manage product backlog and collaborative team spaces, which led to more unified and productive development team.
Project Scrum Master
Intel Corporation
Hillsboro, OR
04.1996 - 05.2016
- Performed Scrum Master role with 2 teams as part of multi-year initiative to deliver custom-built Customer Relationship Management system
- Successfully protected development team from business stakeholder influence by clearly communicating team focus and goals
- Achieved 98% accuracy of master data cleansing project for channel customers by working with distributed teams in multiple time-zones
- Collaborated with product owners, team members and other scrum masters to define solutions for complex problems that met industry guidelines and exceeded management expectations
- Managed minimum of 3 projects each year while maintaining adherence to budget, schedule and scope requirements
- Reduced number of contract positions within department by outsourcing responsibilities
- Reduced cost of maintaining data quality by implementing automated checks and alerts for non-compliant data.
Education
Bachelor of Science - Philosophy
Portland State University
Master of Science - Philosophy
University of Utah
Salt Lake City, UTSkills
- Jira
- Microsoft Office
- Microsoft Access
- Software Development
- Risk mitigation planning
- Conflict resolution
- Troubleshooting
- Organization and Time management
- Prioritization
- Problem Solving Skills
- Exceptional Communication
- Customer-Centric
- High Attention To Detail
- Release Planning
- Customer Requirements Analysis
- Agile Principles
Certification
ACSM: Advanced Certified Scrum Master, CSM: Certified Scrum Master, PMI-ACP: Certified Agile Practitioner
Timeline
Scrum Master Coach
Digimarc
06.2021 - 12.2021
Senior Scrum Master
Nike World Headquarters
01.2021 - Current
Scrum Master
Nike World Headquarters
10.2019 - 05.2021
Scrum Master
Daimler Trucks North America, Thru APR Staffing
04.2019 - 06.2019
Scrum Master
Portland General Electric Co. Thru CER Inc
10.2018 - 12.2018
Project Scrum Master
Intel Corporation
04.1996 - 05.2016
Bachelor of Science - Philosophy
Portland State University
Master of Science - Philosophy
University of Utah
ACSM: Advanced Certified Scrum Master, CSM: Certified Scrum Master, PMI-ACP: Certified Agile Practitioner
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