Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holli Shields

Anderson,Indiana

Summary

Results-driven professional leverages people and best practices to create accountable performance. Change agent with history of driving continuous performance improvements. Develops and executes strategies to attract, develop, engage, and retain strong and diverse talent.

Overview

9
9
years of professional experience

Work History

Cashier

Kroger/Payless
Anderson, IN
01.2025 - Current
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Reconciling General Ledger reports
  • Offering guidance to new Front End Leader
  • Resolved customer complaints professionally in accordance with company policy.

Financial Aid Counselor

Anderson University
Anderson, IN
12.2023 - 11.2024
  • Provide counseling to incoming and current students
  • Review and process financial aid applications
  • Determine and award financial aid using PowerFaids software
  • Interpret and communicate financial aid policies, regulatory changes, and deadlines
  • Assist with appeals, special circumstances, and verification processes
  • Support admissions with retention and enrollment
  • Stay current on federal and state compliance
  • Interpreted complex government regulations regarding Title IV funding requirements.
  • Advised students on the various types of federal, state and institutional grants, loans and scholarships available.

Front End Manager

Kroger/PayLess
Anderson, IN
10.2016 - 02.2024
  • Write weekly schedules for three departments
  • Weekly payroll duties for more than 100 people
  • Reconcile daily general ledger reports
  • Ensured compliance with federal, state and local employment laws
  • Assisted in employee recruitment, hiring and interview processes.
  • Implementing training programs
  • Managed cash flow of store, including cashier operations, bookkeeping, and security.

Education

Bachelor of Arts - Business and Integrative Leadership

Anderson University
true
05.2026

Associate of Science - General Studies

Ivy Tech Community College
Richmond, Indiana

Skills

  • Critical thinking
  • Leadership
  • Adaptability
  • Payroll administration
  • Team building
  • Employee training
  • Data analysis
  • Compliance

Timeline

Cashier

Kroger/Payless
01.2025 - Current

Financial Aid Counselor

Anderson University
12.2023 - 11.2024

Front End Manager

Kroger/PayLess
10.2016 - 02.2024

Bachelor of Arts - Business and Integrative Leadership

Anderson University

Associate of Science - General Studies

Ivy Tech Community College

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