Holli Woods
Douglasville,GA
Summary
Specialist with 15+ years of experience building and optimizing programs through the development of data-focused, scalable processes. Cultivated a work environment committed to continuous improvement, consistently improving efficiency and effectiveness or operations every year. Broad industry experience includes non-profit, health care, social services, and crisis management. Excellent leadership and problem-solving abilities while dedicated to efficiency and reliability in personal work and collaborative projects.
Media professional with relevant experience and clear focus on achieving impactful results. Demonstrates strong skills in content creation, digital strategy, and multimedia production. Valued for team collaboration and adaptability in dynamic environments. Known for reliability and effective communication, driving successful media campaigns and projects.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Quest Media Specialist
Muscular Dystrophy Association, MDA
03.2023 - Current
- Create flipbook of Quest Magazine and format all articles and post as blogs
- Format, edit and post all Quest blogs in WordPress
- Coordinate, schedule, transcribe, post and create video soundbites of Quest Podcast
- Coordinate, schedule, create, edit and post the Quest Product guide
- Create, maintain and distribute data for all publications, disease and content pillar data
- Obtain sources, contact information and waivers for all publications
- Maintain and respond to all emails in the official Quest Email
- Maintain and update Salesforce records and data for all sources, referrals and emails
- Do all web updates and web maintenance for Quest Product guide
- Create, distribute and analyze surveys for all publications using survey monkey
- Maintain, monitor and correct all weblinks
- Complete all social media posting by providing images for all social media pages and copy for posting
- Create email blast and press releases for Quest media
- Collaborated with cross-functional teams to create engaging content across various platforms.
- Developed comprehensive media campaigns to raise awareness for muscular dystrophy initiatives.
- Developed and implemented strategic media campaigns to enhance public awareness and engagement.
- Created compelling content for various platforms, increasing audience reach and interaction.
Family and Clinical Specialist
Muscular Dystrophy Association, MDA
01.2022 - Current
- Developed and maintain a strong relationship within MDA and all associated hospitals, care centers and community partners, with a strong focus on Innovations in Care.
- Develops and provides training and orientation for new staff members as well as those requiring additional support
- Executes specific staff development projects, attending seminars, meetings with key stakeholders.
- Serves as a liaison to community agencies and networks with agency representatives.
- Delivered comprehensive clinical support to healthcare teams, enhancing patient care protocols.
- Developed and implemented training programs for new staff, improving onboarding efficiency.
Developmental Outcomes Manager
Behavioral Health Link
08.2013 - 07.2021
- Trained, guided, supported, and managed clinicians and supervisory staff
- Fostered a culture of robust yet efficient and comprehensive documentation both internally and externally increasing direct care contact time for clinicians
- Organized and participated in bilateral workgroup reviews, program analyses, root cause analysis, and action plans
- Developed and managed interdisciplinary, multi-department wide rotational training program, including Train-the-Trainer.
- Partner with key internal and external stakeholders to identify and execute cross-functional goals.
- Accomplish organizational and stakeholder goals by establishing action plans, timeframes, outcome measures, resource allocations and progress reviews.
- Provide 24/7 on call case consultation, guidance and referral resource for call center and external stakeholders.
- Oversee the implementation of the GCRS-DD project according to contractual guidelines.
- Led cross-functional teams to develop and implement effective behavioral health programs.
- Oversaw operational workflows, ensuring compliance with regulatory requirements and best practices.
Planning List Administrator
Region I Intake and Evaluation Office
04.2011 - 08.2013
- Streamlined office operations through effective scheduling and resource allocation
- Implemented document management systems to enhance data retrieval and organization
Clinical Administrator/QMRP
Northwest Georgia Regional Hospital
05.2009 - 04.2012
- Streamlined patient admission processes to enhance operational efficiency and reduce wait times.
- Developed training materials for new staff, ensuring adherence to hospital protocols and standards.
Education
Master of Public Administration -
Central Michigan University
05.2010
Bachelor of Science - Psychology
Kennesaw State University
08.2004
Skills
- Experienced with advanced Salesforce features
- Project execution management
- Skilled in advanced Microsoft Office applications
- Employee development and training
- Excellent written/verbal communication
- Effective client support
- HIPAA regulations knowledge
- Quality assurance strategies
- Operational streamlining
- Leadership/Management experience
- WordPress customization
- Skilled in utilizing Mondaycom for team collaboration
- Experience with WebEx
- Digital audio management
- Proficient in organization techniques
- Cross-functional collaboration
- Public relations management
- Interactive media creation
- Social media management
- Team collaboration
- Organizational skills
- Safety awareness
Certification
- First Aid and CPR Certified, January 2021
- Google Project Management Specialization Certificate, Coursera, 2021
- Facebook/META Certified Digital Marketing Professional Associate Certificate, Coursera, 2021
Timeline
Quest Media Specialist
Muscular Dystrophy Association, MDA
03.2023 - Current
Family and Clinical Specialist
Muscular Dystrophy Association, MDA
01.2022 - Current
Developmental Outcomes Manager
Behavioral Health Link
08.2013 - 07.2021
Planning List Administrator
Region I Intake and Evaluation Office
04.2011 - 08.2013
Clinical Administrator/QMRP
Northwest Georgia Regional Hospital
05.2009 - 04.2012
Bachelor of Science - Psychology
Kennesaw State University
Master of Public Administration -
Central Michigan University
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