Holli Yellowhorse
Lupton,AZ
Summary
Proven track record in enhancing team productivity and guest satisfaction at Target through effective communication and critical thinking. Skilled in managing security teams, demonstrating active listening, and implementing innovative security strategies. Achieved significant improvements in incident response times and customer service, showcasing a blend of leadership and attention to detail.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Advocate
QuickPops
Gallup, NM
07.2024 - Current
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
AP Security
Target
Albuquerque, NM
07.2023 - 11.2023
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
- Improved response time to incidents by developing effective communication protocols within the security team.
Guest Advocate
Target
Albuquerque, NM
06.2022 - 06.2023
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.
Education
Radiation Biology
Central New Mexico Community College
Albuquerque, NMSkills
- Active Listening
- Collaboration and Teamwork
- Creative and Critical Thinking
- Attention to Detail
- Effective Multitasking
- Decision-Making
Certification
CPR certified
Knowledge in safety training
Timeline
Advocate
QuickPops
07.2024 - Current
AP Security
Target
07.2023 - 11.2023
Guest Advocate
Target
06.2022 - 06.2023
Radiation Biology
Central New Mexico Community College