Hollie Jordan
Clarendon,NC
Summary
Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
12
12
years of professional experience
Work History
Housekeeping Manager
Jellystone Park at Daddy Joe's
, NC
05.2020 - Current
- Manage a team of employees in multiple bathhouses, cabins, yurts, and golden getaway sites.
- I order housekeeping supplies for my department and other department.
- I keep an inventory of all housekeeping supplies and keep them stocked in multiple departments.
Housekeeping Admin
Sheraton by Marriot by Broadway
Myrtle Beach, SC
03.2016 - 03.2024
- Managed daily opening of housekeeping office and ensured proper board preparation for housekeepers.
- Executed turning units for supervisors in computer when ready to be provided to front desk for renting.
- Reported all work orders to Maintenance and entered them into the system for further transmission to their respective managers
- Communicated effectively with various departments and assigned tasks accordingly within the housekeeping team.
Housekeeping Supervisor/ Admin
Baywatch Resort and Conference Center
North Mrytle Beach, SC
01.2013 - 03.2018
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Supervised and trained staff in housekeeping ensuring adherence to standards of cleanliness.
- Cleared rooms for Housekeeping Admin to turn for the front Desk to be rented.
- I completed the Housekeeping Admin duties of her days she wasn't there as the part-time admin.
Education
High School Diploma -
Loris High School
Loris, SC06-2004
Skills
- Quality assurance and control
- Cleaning practices
- Customer Relationship Management
- Work Prioritization
Timeline
Housekeeping Manager
Jellystone Park at Daddy Joe's
05.2020 - Current
Housekeeping Admin
Sheraton by Marriot by Broadway
03.2016 - 03.2024
Housekeeping Supervisor/ Admin
Baywatch Resort and Conference Center
01.2013 - 03.2018
High School Diploma -
Loris High School
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