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Hollie M. King
Johnstown,NY
Summary
To be able to use experience and skills to obtain a remote position to fit the working needs and lifestyle of choice. Detail-oriented Inspector offering 25-year background checking incoming and outgoing materials and products for conformance. Familiar with quality testing machines and systems such as computer, spectrometers, temper gauges snap gauges other leather testing equipment, moisture readers, and color analysis software. Hardworking individual skillful in conducting accurate visual and measurement tests and preparing and maintaining comprehensive inspection reports and records. Team player committed to collaborating and working cross-functionally to meet all milestones and schedules. Energetic Inspector enthusiastic about making transportation safer and more efficient by ensuring companies comply with industry best practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Quilter/Final Inspector
Townsend Leather Company
Johnstown, NY
08.2016 - Current
- 'Using world's finest leather manufactured and using highly technical machinery to quilt intricate panels for customer requests, only one with capabilities to do this job
- Through extensive cross training, abilities to adapt and perform multiple skills in all aspects of manufacturing including but not limited to, creating orders and production ticket to manufacturing leather and shipping it out to customers
- Attention to detail and accuracy in computer entries is crucial to this position
- Final Inspecting is examining finished leather to properly grade for customer needs
- Attention to detail and extensive knowledge of leather make it a speedy job required to successfully complete each order
- Cross trained in Measuring, Staking, Buffing, Press operation, computer applications, Shipping, Cutting and Finished Stock departments, considered extremely valuable
- To achieve this level of experience, detail orientation is vital and key to Townsend's highest level of success and record-breaking years.
- Collected samples and tested system components.
- Upheld codes and regulations governing materials, processes, and procedures.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams and template specifications.
- Set policies governing inspecting, testing, and compliance operations.
- Used measuring instruments such as rulers, calipers and gauges to measure dimensions of materials and products.
- Marked materials and items for acceptance or rejection, recording test results and inspection data into spreadsheets.
- Completed documentation and updated tracking spreadsheets each day.
- Maximized new employee performance and satisfaction through proper training.
- Supervised 3-person team.
- Analyzed and interpreted sample data and blueprints to determine and measure specifications and inspection and testing procedures.
- Stamped materials and containers to denote size and grade information.
- Investigated and recommended new equipment and tooling to facilitate safe, efficient production.
- Collected leather samples for testing to accurately compute findings.
- Started and observed equipment operations to automatically sort and inspect materials and products.
- Measured and tested finished products, assemblies and components for proper functioning and operation.
Assistant Manager
Peebles Department Store
08.2015 - 08.2016
- Acted as Manager when in their absence
- Worked alongside staff of 15 people to Stock, Set sales and planograms, As team leader had record sales and successful reviews from upper management
- Some duties behind scenes were, Payroll, Inventory, Cleaning, balancing cash drawers and vault, banking necessities including deposits and bill paying, unloading trucks and manage inventory placement, special orders and online sales
- Customer satisfaction was key to winning sales team that was molded with management skills to keep positive force going.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Monitored security and handled incidents calmly.
- Achieved recognition for contribution to store success by optimizing sales.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Shift Supervisor
Save, Lot Grocery Store
01.2013 - 08.2015
- Acted as management in absence of Manager
- Ran register, cash settlement of registers, stocked shelves and coolers/freezers, inventory, set sales and planograms, key turner opened store and helped with bank deposits and cash deliveries
- Awarded "employee of the month" for exceptional leadership skills
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Inventory Specialist
Crossmark
01.2012 - 06.2013
- With detailed observation skills and technical equipment, obtained inventory data for multiple corporations and submitted through computer programs and convened information on lengthy conference calls with corporate heads and marketing teams to accurately determine how products are advertised and promoted to consumers.
- Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
- Performed data entry and completed proper paperwork.
- Record times achieved in processing data increased output by 50%
- Performed data entry and completed proper paperwork
Floating Head Teller
NBT Bank, Johnstown Historical Society
Gloversville, NY
01.1999 - 10.2002
- Assisted customers with everyday banking needs from accounts payable to accounts receivable
- Through banking courses, was able to maintain cash drawers and Vaults in multiple locations
- Ordered large amounts of cash from federal reserve and excelled at bookkeeping in individual branches to keep vault and accounts in check
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
- Replenished ATM funds in empty canisters prior to validation process.
- Provided customers with appropriate literature on banking products and services.
- Mentored newly hired team members on appropriate responses to patron questions.
- Identified potential needs through observation, questioning and listening.
- Answered inquiries regarding checking and savings accounts and other related products.
- Investigated and promptly resolved issues with patron accounts.
- Received car loan, home loan and other payments and posted to accounts.
- Introduced customers to other bank team members to help meet financial needs.
- Wrote and distributed customer correspondence.
- Calculated fees due, interest and change for customer transactions.
- Received loan and utility payments, sending funds to correct destinations.
- Executed wire transfers, stop payments and account transfers.
- Established rapport with new clients to increase satisfaction and loyalty.
- Counted, verified and handled bank deposits and armored car transactions.
- Handled various accounting transactions.
- Maintained friendly and professional customer interactions.
- Conducted regular proof work and followed up on chargebacks and deposit corrections.
- Worked flexible hours; night, weekend, and holiday shifts
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Cub Scout Leader/venture Scout Leader
Boy Scouts of America
Johnstown, NY
09.2011 - 06.2021
- Leader for multiple units, started Cub-scout unit and ran it for 6 years until I moved to Venture scout leader
- Taught children life skills through guided program interpreting different ways of having fun while maintaining fun environment for learning
- Achieved many awards and certifications within units.
- Participated in group activities, emphasizing making camp fun for campers, teaching skills, providing encouragement and facilitating opportunities of interaction between campers.
- Kept assigned troop volunteers abreast of pertinent information to keep leadership members up to date on emerging issues and developing practices.
- Secured parent participation in troop leadership roles by delivering new leader orientation and training in line with expectations of council's volunteer experience and policies.
- Delivered programming in line with organizational policy to members of newly established troop until well-established and ready for independent operation.
- Encouraged participation in camp activities and guided troop members in safe adventures.
- Supervised troop volunteers and counselors in execution of unit needs to contribute to safety and healthy experience.
- Administered basic first aid and medications per organizational guidelines, documenting incidents and communicating details to camp director.
- Worked with sales staff to evaluate newly established troops, support administrative needs and communicate with new volunteers along with troop members and families.
- Fostered positive personal connection with each troop participant and cultivated social connections and sense of solidarity.
- Assisted in developing and implementing program ideas, planned activities for units and evaluated program quality.
- Developed expertise in scout tool to help new troops take lead with pre-set meeting plans, calendar planning and communication with families.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Trained staff members on conducting events and following safety procedures.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Transported and escorted program participants to and from activities and on field trips.
- Ordered and maintained all recreational equipment.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Developed and implemented safety training programs for staff and community.
- Kept athletic and games equipment and facilities organized and maintained.
Unit Coordinator/PCT
St. Mary’s Hospital
Amsterdam, NY
01.2004 - 01.2011
- In high volume, and high stress evening shift of Emergency room, all duties were achieved with attention to detail and accuracy, some duties are as follows; processed orders through data entry on multiple platforms of computer software programs, answered multi-line telephone system with average of 100 calls per shift, covered for call center breaks as operator, coordinated transportation to and from ER via helicopter or ambulance, called on-call physicians for patient needs and orders, patient registrations including insurance verification and billing methods, scheduling appointments internally and externally, processed patient admissions and discharges, answered call lights, observed telemetry monitors for alarms, called for codes and maintained hospital procedures for such codes and emergency protocols, communicated with nurses and acted as liaison to make Emergency Room run smooth
- Was on emergency management staff for external and internal disaster situations
- As Patient Care Tech, patient care was most important part of position
- Taking care of patients by obtaining specimens, assisting in ambulation and moving patients in and out of stretchers, phlebotomist that was regularly called on for hard to obtain venipunctures, ie: children/infant, EKG technician that notified doctors or providers with crucial results of heart monitoring, assisted physicians and nurses with procedures after setting sterile fields, and dressing sites after procedures were complete, patient training and housekeeping
- Rewarded by patients for exceptional care and going above normal duties to help give patients best care possible.
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Coordinated non-clinical and ancillary services of assigned patient care units.
- Scheduled patient testing, delivered specimens to lab, received STAT lab results and posted in patient record for access by physicians.
- Promoted individual professional growth and development by meeting requirements for mandatory continuing education and skills competency.
- Prioritized safe care for patients, staff and visitors.
- Collected and analyzed data related to customer service, patient charges and supply utilization.
- Coordinated and maintained referral sources related to admissions, discharges and follow up services to sustain daily census requirements.
- Identified and coordinated medical, mental health, education and substance abuse intervention and support services for clients.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Assisted in ordering and serving patient meals, transporting patients and performing indirect patient care duties at competent level and according to needs of patient population served.
- Monitored office supply inventory, analyzing usage patterns and requisitioning supplies and equipment as well as maintenance repair services.
- Input complete and accurate patient record and identity of physician of record on computer and patient chart to facilitate appropriate routing of patient information to correct physician.
- Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.
- Provided care for 15 plus-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
- Assisted with processing patient admissions, transfers and discharges.
- Assembled and maintained patient medical records and other documents related to patient care.
- Provided concierge service to assist patients and families and direct them to available resources.
- Responded to patient call lights to expedite appropriate follow-through.
Education
Some College (No Degree) - Graphic Design
Fulton Montgomery Community College
Johnstown, NYSome College (No Degree) - Allied Health Science
South University Online
Johnstown, NYSome College (No Degree) - Business Administration
University of Phoenix Online
Johnstown, NYSkills
- Operations Monitoring
- Manufacturing Enhancement
- Sample Collection
- Time Management
- Attention to Detail
- Quality Control
- Documentation and Recordkeeping
- Problem Anticipation and Resolution
- Packaging and Shipping Support
- Project Management
- Computer-Aided Design
- Computer-Aided Manufacturing
- Presentation Delivery
- Spreadsheet Tracking
- Component Fabrication
- Word Processing
Affiliations
2nd Albany Militia(re enacting group)
Johnstown Historical Society
Friends of Johnson Hall
Townsend Moments Team
Boy Scouts of America
Fulton County Womens Republican Committee
gardener and homesteader, enjoy any craft and very artistic, love to do anything outdoors
I love to garden and do anything outdoors. I am living a lifestyle of preserving food that I grow and process. I love to sew and create any type of art. If I see something that can be upcycled I try to create an art piece out of it. I love to paint and draw and leathercraft and woodcraft, and any medium that can be used I will use it. Although I love being outdoors I also enjoy snuggling in for a good movie. I am also a big history fanatic. I belong to the Historical society and actively participate in colonial re-enactment events. Dressing in Colonial kit that you have created by hand gives you an understanding of how things used to be and a deeper appreciation of the amenities we have today.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Quilter/Final Inspector
Townsend Leather Company
08.2016 - Current
Assistant Manager
Peebles Department Store
08.2015 - 08.2016
Shift Supervisor
Save, Lot Grocery Store
01.2013 - 08.2015
Inventory Specialist
Crossmark
01.2012 - 06.2013
Cub Scout Leader/venture Scout Leader
Boy Scouts of America
09.2011 - 06.2021
Unit Coordinator/PCT
St. Mary’s Hospital
01.2004 - 01.2011
Floating Head Teller
NBT Bank, Johnstown Historical Society
01.1999 - 10.2002
Some College (No Degree) - Graphic Design
Fulton Montgomery Community College
Some College (No Degree) - Allied Health Science
South University Online
Some College (No Degree) - Business Administration
University of Phoenix Online
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