Holly Ayers

• Prepared reconciliation reports and multiple spreadsheets for senior management review.
• Organized my workflow for each day with minimal supervision.
• Settled $100 million through DTC and Bank of New York daily—billions on higher volume days.
• Demonstrated accurate and efficient attention to detail in manual data entry for settlements and exceptions discovered.
• Using my sound judgment to reconcile general ledger accounts and customer accounts.
• I talked with other firms & reps on accounts. Provided excellent customer service via phone and email.
• Transferred securities internally and externally with other firms.
• Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.

I decided to take a step back from my career to stay home with my children until they reached Middle School.

• Managed the settlement of foreign assets through Merrill Lynch, all Government trades through Bank of New York, and the remaining trades through DTC- all error-free.
• Oversaw the settlement of roughly one thousand trades a day while researching & correcting data in our systems, by communicating directly with the contra and reps on the account.
• Processed wires to close out each day.
• Prepared reconciliation reports and multiple spreadsheets for senior management review.
• Prepared and delivered performance reviews to the associates on the Settlement team.
• Provided backup when needed, as well as covered desks when an associate was out of the office.
• Maintained great relationships with each team member while staying professional.

• All responsibilities were completed with100% accuracy. analytical problem-solving methodologies to execute complex tasks while providing direction to support staff and vendors.
• The daily process of dividends, share class conversions, and house account reconciliation.
• Directed open-ended fund trading via Sungard STN network and Fidelity Advisor Channel, Matrix BridgeNet, and directly with various fund companies
• Demonstrated accuracy, consistency, and timeliness dealing with accruals, cash balances, balance sheets, reconciliation, and audits.