Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Bruckner

Sales development representative
Mesa,United States

Summary

Goal-oriented Sales Development Representative committed to creating trusting relationships with customers to generate leads and drive sales. Creative and flexible professional with 2 years of experience utilizing consultative sales methods to develop new business. Proficient in Salesforce CRM. Polished in creating new sales and outreach opportunities and deflecting objections.

Overview

10
10
years of professional experience

Work History

Enterprise Sales Development Representative

Icims
Goodyear, AZ
11.2021 - 05.2024
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Completed daily outbound calls, up to 8 hours per day.
  • Met or exceeded sales, customer service and loyalty program standards.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Met existing customers to review current services and expand sales opportunities.
  • Streamlined internal communication processes between departments, improving overall efficiency of the sales process.
  • Delivered compelling presentations that effectively communicated value propositions while addressing unique client needs.
  • Worked closely with sales managers to develop tailored solutions for clients, resulting in higher close rates.
  • Consistently met or exceeded sales quotas through diligent prospecting and effective negotiation techniques.
  • Cultivated a positive team culture that fostered collaboration, creativity, and motivation among peers, driving overall success in achieving organizational goals.
  • Collaborated effectively with cross-functional teams including engineering, support, and product development, ensuring seamless execution of projects from start to finish.

Sales Development Representative

Televerde
Goodyear , AZ
01.2020 - 09.2021
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Cultivated warm relationships with regular customers.
  • Increased daily sales by 30%
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Won new business by articulating full value of company's capabilities to prospects.
  • Increased sales leads by implementing targeted outreach strategies and personalized followups.
  • Achieved and exceeded monthly and annual sales targets.
  • Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
  • Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
  • Collaborated with marketing team to create targeted email campaigns, effectively increasing lead generation.

Server

Melting Pot
Scottsdale , AZ
12.2013 - 06.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

High School Diploma -

Tolleson High School
Tolleson, AZ
05.1999

Bachelor of Arts - Business Communications

Arizona State University
Tempe, AZ
05.2022

Associate of Arts - Business Administration

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ
05.2018

Skills

  • Product and service sales
  • Team building
  • Organization and Time Management
  • Flexible and Adaptable
  • Dependable and Responsible
  • Salesforce Software Proficiency
  • Attention to Detail
  • Self-Motivated

Timeline

Enterprise Sales Development Representative

Icims
11.2021 - 05.2024

Sales Development Representative

Televerde
01.2020 - 09.2021

Server

Melting Pot
12.2013 - 06.2019

High School Diploma -

Tolleson High School

Bachelor of Arts - Business Communications

Arizona State University

Associate of Arts - Business Administration

Maricopa Community Colleges - Estrella Mountain Community College

Similar Profiles

CREATE PROFILE
Holly BrucknerSales development representative