HOLLY BURK
Colorado Springs,United States
Summary
I worked for Sprint/T-mobile for two years giving customers excellent care regarding their needs and more. As a retail associate it was my job to help improve the customers overall experience whether it was adding a line, tablet , watch, upgrades and selling accessories or even creating a whole new phone plan for a new customer.
Overview
12
12
years of professional experience
Work History
Receptionist
Right Now Dental
01.2019 - Current
- Greet patients and check them in
- File and organize charts using dental terminology
- Verify insurance information via QSI/calling insurance providers
- Complete opening and closing procedures
- Answer/call patients to book appointments
Retail Associate
T-mobile
Colorado Springs
06.2019 - 08.2021
- Helped customers with their needs regarding phones, plans, tablets and accessories.
Owner/Photographer
Holly Burk Photography
Colorado Springs
06.2018 - 01.2021
- Manage client contracts and sales volume
- Maintain productive professional relationships with clients
- Provide customer service and conflict resolution
- Perform advanced computer processing of images for assignments
Store Manager
Zoom Tan
01.2014 - 01.2015
- Create work schedule according to sales volume and number of employees
- Engage and interacted with customers to create a positive customer service experience
- Receive and effectively displayed products and procedures
Education
High School Diploma -
Career Online High School
Colorado SpringsSkills
- Successful in Sales
- Excellent customer service
- Experience in the cell phone industry
- Multitasking and prioritization
Timeline
Retail Associate
T-mobile
06.2019 - 08.2021
Receptionist
Right Now Dental
01.2019 - Current
Owner/Photographer
Holly Burk Photography
06.2018 - 01.2021
Store Manager
Zoom Tan
01.2014 - 01.2015
High School Diploma -
Career Online High School