Tiffany Martin
Raleigh,NC
Overview
8
8
years of professional experience
Work History
Receptionist
Americas Best Contacts And Eyeclasses
09.2021 - 09.2022
- Operated multi-line telephone system to answer and direct high volume of calls.
- Organized, maintained and updated information in computer databases.
- Kept reception area clean and neat to give visitors positive first impression.
- Routed incoming mail and messages to relevant personnel without delay.
- Check patients In / Data Entry.
Customer Service Representative
Convergys
Greenville, NC
06.2021 - 09.2022
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Responded to customer requests for products, services, and company information.
Shift Leader
Jimmy Johns Gourmet Subs
07.2015 - 09.2022
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Created and managed project plans, timelines and budgets.
Warehouse Associate
Amazon
03.2023 - Current
- Worked safely around moving machinery.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Cabin Service Agent
ERMC Aviation
01.2022 - Current
- Completed pre-flight safety checks to reinforce passenger safety.
- Collaborated with flight crew to maximize smooth and safe flights.
Cleaner
ABM Industries
09.2022 - 01.2023
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Handled equipment, chemicals, and materials properly and with caution.
Education
High School Diploma -
Kinston High School
Kinston, NC06.2011
Skills
Hard working innovative professional seeking a part time or full time position where my remarkable ability to multi task and formulate solutions that will enhance the operations of a growing organization Successful in intense and demanding face paced environments while providing managerial leadership
Timeline
Warehouse Associate
Amazon
03.2023 - Current
Cleaner
ABM Industries
09.2022 - 01.2023
Cabin Service Agent
ERMC Aviation
01.2022 - Current
Receptionist
Americas Best Contacts And Eyeclasses
09.2021 - 09.2022
Customer Service Representative
Convergys
06.2021 - 09.2022
Shift Leader
Jimmy Johns Gourmet Subs
07.2015 - 09.2022
High School Diploma -
Kinston High School
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