Holly Campbell
Edmond,OK
Summary
Dedicated customer service professional with a history of meeting company goals. Skilled in working under pressure and adapting to new situations and challenges. Willingness to take on added responsibilities to meet team goals.. Creative, persuasive and articulate with strong work ethic and analytical approach.
Overview
13
13
years of professional experience
Work History
Customer Service and Quality Assurance Associate
The Pattern: Astrology
Remote
11.2025 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Demonstrated items to customers and created customer awareness, interest and sales.
- Provided exceptional customer support, resolving inquiries and enhancing member satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with development teams to understand requirements and provide feedback for continuous improvement.
- Analyzed test results and documented findings to facilitate issue resolution and enhance product quality.
- Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
Real Estate Agent
Redhawk Real Estate
Edmond, OK
10.2025 - Current
- Shadowed meetings and observed director to grow professional experience. Performed office administrative duties to enhance team cohesiveness. Worked on set and assisted in creation of promotional content.
- Facilitated property transactions by analyzing market trends and client needs.
- Negotiated sales agreements, ensuring favorable terms for clients while adhering to legal requirements.
- Developed comprehensive marketing strategies to enhance property visibility and attract buyers.
- Conducted property valuations and competitive market analyses to support pricing strategies.
Personal Trainer
OKCPT
01.2013 - Current
- Increased membership enrollment with social media marketing. Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency. Expertise in relationship-building and personal training.
Education
Master of Science - Kinesiology-Sport Administration
Southern Nazarene University
Bethany, OK06.2017
Bachelor of Arts - Mass Communication-Journalism
University of Central Oklahoma
Edmond, OK12.2009
Skills
- Customer Service
- Health and Wellness
- Problem Solving
- Communication
- Creativity
- Zendesk experience
- Teamwork and collaboration
Timeline
Customer Service and Quality Assurance Associate
The Pattern: Astrology
11.2025 - Current
Real Estate Agent
Redhawk Real Estate
10.2025 - Current
Personal Trainer
OKCPT
01.2013 - Current
Master of Science - Kinesiology-Sport Administration
Southern Nazarene University
Bachelor of Arts - Mass Communication-Journalism
University of Central Oklahoma