Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Clasen

Summary

  • Professional with experience in client service, adept at managing front desk operations and ensuring smooth patient flow. Skilled in appointment scheduling, client communication, and handling administrative tasks. Strong focus on teamwork and adaptability, consistently delivering high-quality results that meet evolving needs.
  • Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
  • Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

11
11
years of professional experience

Work History

Driver

Jr's Custom Services
10.2018 - 10.2025
  • Learned and adhered to safety regulations while operating vehicles in diverse environments.
  • Assisted with route planning to ensure timely deliveries while optimizing fuel efficiency.
  • Maintained vehicle cleanliness and performed basic maintenance checks to ensure operational readiness.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Veterinary Technician

Headwaters Veterinary Center
01.2017 - 08.2022
  • Administered vaccinations and medications, ensuring compliance with veterinary protocols and standards.
  • Assisted in surgical procedures, preparing instruments and monitoring patient vitals during operations.
  • Performed diagnostic tests such as blood work and urinalysis to support accurate diagnoses.
  • Educated pet owners on post-operative care and preventive health measures for their animals.
  • Maintained detailed patient records in electronic systems, ensuring accuracy and confidentiality of information.
  • Managed inventory of medical supplies, optimizing stock levels and reducing waste through effective organization.
  • Obtained patient history from owners and performed physical examinations.

Certified Veterinary Technician

Bemidji Veterinary Hospital
08.2014 - 12.2016
  • Performed dental cleanings using ultrasonic scaler.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Educated clients on nutrition, preventive health and other animal care.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.

Education

Certificate - Veterinary Technology

Medical Institute of Minnesota
Bloomington, MN

Skills

  • Client education
  • Medical record-keeping
  • Veterinary office administration
  • Maintaining treatment notes
  • Telephone etiquette
  • Medical recordkeeping
  • Payment processing
  • Reception area maintenance

Timeline

Driver

Jr's Custom Services
10.2018 - 10.2025

Veterinary Technician

Headwaters Veterinary Center
01.2017 - 08.2022

Certified Veterinary Technician

Bemidji Veterinary Hospital
08.2014 - 12.2016

Certificate - Veterinary Technology

Medical Institute of Minnesota

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