HOLLY COLLINS
R&D IT
Arlington,MA
Summary
Multidisciplinary IT and scientific systems leader with 20 years supporting R&D, GxP, and enterprise software environments across biotech and pharma. Deep experience in requirements gathering, workflow design, validated systems, and cross-functional partnership with scientists, IT, and business stakeholders. Adept at translating complex needs into scalable solutions, managing vendors, and supporting system implementations from design through go-live. Brings a unique blend of technical fluency, emotional intelligence, and human-centered leadership from both corporate and entrepreneurial settings.
Experienced with analyzing complex datasets to drive strategic decisions. Utilizes advanced analytical tools to optimize business processes and outcomes. Strong understanding of data-driven decision-making and project management.
Overview
24
24
years of professional experience
Work History
Principal Analyst, Lab Systems
Vertex Pharmaceuticals
01.2019 - 06.2022
- Served as Technical Lead for IDBS ELN across R&D and GMP groups, supporting validated workflows and ensuring data integrity.
- Partnered with scientists, IT, and business stakeholders to gather requirements, design workflows, and optimize system usability.
- Led system configuration, user management, troubleshooting, and documentation; provided front-line support for all ELN tickets.
- Coordinated API integrations with lab instrumentation (label printers, LCMS systems, analytical testing tools).
- Managed vendor relationships and collaborated through ServiceNow on enhancements, upgrades, and new solution evaluations.
- Conducted system testing post-Windows upgrades, supported disaster recovery testing, and contributed to software implementation and go-live readiness.
- Reported metrics to leadership and contributed to data strategy, DEI initiatives, and cross-team collaboration events.
ELN Consultant
Regeneron Pharmaceuticals
05.2018 - 01.2019
- Supported implementation of non-GxP ELN systems, including template development and workflow configuration for R&D IT.
- Conducted requirements gathering with scientific users and translated needs into functional specifications.
ELN SME / Project Manager
Tesaro
09.2017 - 02.2018
- Managed implementation of GxP and non-GxP ELN systems, coordinating between scientists, R&D Operations, and software vendors.
- Oversaw project planning, timelines, deliverables, and risk assessments; provided weekly status updates to leadership.
Business Analyst / Project Manager / Site Lead
Amgen
09.2017 - 02.2018
- Led implementation of a global ELN data management system across five US and EU sites.
- Acted as liaison between business, project teams, and technical support groups.
- Troubleshot Biovia templates and integrations (e.g., Bartender label printing).
- Managed timelines, milestones, and stakeholder communication for multiple concurrent micro-projects.
Business Analyst / Project Manager
Hawkins Point Partners
01.2017 - 06.2017
- Managed implementation of an enterprise Learning Management System using Veeva for SDLC documentation.
- Coordinated with vendors, stakeholders, and cross-functional teams to support integrations, testing, and roadmap planning.
- Supported requirements gathering and assessment for additional HR systems.
Program Lead / Business Analyst
EPAM Systems (formerly GGA)
02.2014 - 08.2016
- Led a team supporting R&D content management systems, managing up to 200 tickets/month and 20 concurrent projects.
- Served as primary business contact for requirements gathering, application design, and integration.
- Acted as Product Owner for content management applications, overseeing security, maintenance, and risk mitigation.
- Facilitated technical discussions on data management standards and quality.
- Managed client relationships, service delivery, and strategic planning.
Senior Domain Consultant
Wipro Technologies
07.2012 - 02.2014
- Served as Subject Matter Expert in Electronic Lab Notebook systems.
- Analyzed workflows and software applications; delivered “as-is” and “to-be” specifications.
- Gathered business and technical requirements and translated them into detailed specifications.
- Delivered one-on-one and group training for scientific and vendor teams.
Informatics Consultant
Various Biotech & Pharma Clients
01.2009 - 01.2012
- Designed and implemented enterprise workflow solutions for large-scale ELN deployments.
- Developed Biobook templates and supported data integration with Oracle 10g.
- Participated in vendor selection and managed pilot stages of global ELN projects.
- Conducted training, workflow analysis, and best-practice development.
Implementation Consultant
IDBS
09.2006 - 05.2009
- Implemented IDBS E-WorkBook Suite across biotech, pharma, and consumer industries.
- Gathered requirements, performed technical analysis, and delivered comprehensive documentation.
- Developed templates, configured Oracle 10g RDBMS, and delivered training.
- Led small to midsize projects and supported client relationships.
Scientific Research Roles
Various Organizations
01.1998 - 01.2006
- Conducted in vivo pharmacology studies, behavioral assessments, and model development for IND-supporting research.
- Supported neurobiology and metabolic disease research at Genzyme, Millennium, and Regeneron.
- Managed lab operations and contributed to data generation for drug discovery programs.
Education
B.S. - Behavioral Neuroscience
Northeastern University
Boston, MASkills
IT–Business Partnership
Requirements Gathering & Documentation
Workflow & Process Design
GxP & Validated Systems
Salesforce / Veeva Familiarity
Cross-Functional Collaboration
Presentation
SQL proficiency
Forecasting techniques
Big data handling
Stakeholder management
Data analysis expertise
Business intelligence
SAS analytics
Power BI
Customer support
IT risk management
Data analysis
Risk assessment
IT performance reports
Statistical analysis
Network security
API development
Network administration
System architecture
System performance
Performance optimization
System validation design
Support documentation
IT service management
Design strategy
Test planning and documentation
Teamwork and collaboration
Problem-solving
Time management
Problem-solving abilities
Team leadership
Multitasking
Decision-making
Excellent communication
Self motivation
Adaptability and flexibility
Active listening
Organizational skills
Customer relationship management
Project management
Organizational development
Workflow optimization
Vendor management
ENTREPRENEURIAL & WELLNESS LEADERSHIP
- Founder & Practitioner — Universal Energy Healing
- June 2023 – Present
- Founded and lead a wellness business offering yoga, meditation, sound healing, and corporate workshops.
- Designed brand identity, website, digital content, and product line; manage operations, marketing, and client engagement.
- Teach classes and facilitate group experiences focused on stress reduction, resilience, and emotional well-being.
- Create customized programs for diverse age groups and corporate clients.
- Yoga Instructor — CorePower Yoga, Cambridge, MA
- October 2019 – Present
- Teach beginner and intermediate vinyasa, sculpt, hot power fusion, and restorative classes.
- Support students in building strength, awareness, and confidence through accessible instruction.
Timeline
Principal Analyst, Lab Systems
Vertex Pharmaceuticals
01.2019 - 06.2022
ELN Consultant
Regeneron Pharmaceuticals
05.2018 - 01.2019
ELN SME / Project Manager
Tesaro
09.2017 - 02.2018
Business Analyst / Project Manager / Site Lead
Amgen
09.2017 - 02.2018
Business Analyst / Project Manager
Hawkins Point Partners
01.2017 - 06.2017
Program Lead / Business Analyst
EPAM Systems (formerly GGA)
02.2014 - 08.2016
Senior Domain Consultant
Wipro Technologies
07.2012 - 02.2014
Informatics Consultant
Various Biotech & Pharma Clients
01.2009 - 01.2012
Implementation Consultant
IDBS
09.2006 - 05.2009
Scientific Research Roles
Various Organizations
01.1998 - 01.2006
B.S. - Behavioral Neuroscience
Northeastern University