Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Holly Cravens

Springfield,VA

Summary

I am an Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues promptly. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience

Work History

Crew Member

Tropical Smoothie Café
07.2022 - Current
  • Worked front counter and other areas.
  • Worked well with teammates and accepted coaching from the management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of the restaurant to promote a clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.

Education

High School Diploma -

John R Lewis High School
Springfield, VA
06.2023

Skills

  • Employee Training and Supervision
  • Organization and Time Management
  • Store Opening and Closing
  • Taking Orders
  • Interactive Communication Skills
  • Daily Food Preparation
  • Balance Cash Drawers
  • Stocking and Replenishing
  • Smoothie and Juice Preparation
  • Operate Cash Register

Accomplishments

  • Winner of the 2023 DDA Love Foundation Scholarship Award given to a student who has shown resilience in the face of adversity and is on an upward trajectory academically.

Timeline

Crew Member

Tropical Smoothie Café
07.2022 - Current

High School Diploma -

John R Lewis High School

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Holly Cravens