Detail-oriented Maintenance Work Process Analyst with proven expertise in Microsoft Office and data management. Known for strong analytical thinking and time management, contributing to efficient maintenance processes and timely project execution.
Work History
Maintenance Work Process Analyst
4 Years 3 Months
PTS Advance | 05.2022 - 08.2026
Supported the Maintenance Work Process (MWP) by coordinating planning, scheduling, work execution, backlog management, work-order closure, purchasing, and maintenance reporting activities.
Utilized SAP to manage maintenance work orders, notifications, job-step labor/time entries, PM/PdM activities, measuring points, requisitions, purchase orders, and equipment-related documentation.
Managed work-order closeout processes, including TECO of completed Preventive Maintenance (PM), Predictive Maintenance (PdM), and Corrective Maintenance work orders, ensuring required documentation and pre-closeout requirements were completed.
Entered and maintained work execution notes, failure/event codes, equipment information, reliability data, historical information, and PM object-list completion records in SAP.
Generated daily and weekly maintenance schedules and distributed schedules, work orders, planning packages, Daily Field Execution Reports, and other documentation to Maintenance Work Execution teams.
Coordinated with Maintenance Managers, Maintenance Execution Managers, Craft Supervisors, Site Services personnel, Tank Maintenance personnel, Planners, and Schedulers to maintain accurate crew availability and workforce schedules.
Assisted with maintenance planning by assembling and filing planning packages and preparing packages for automatically generated preventive-maintenance work orders.
Prepared documentation and reports for Weekly Schedule Review, Planning & Scheduling Priority Setting, and Monthly Backlog Review meetings.
Monitored daily maintenance schedule performance, documented schedule variances and reason codes, and prepared monthly reports identifying key execution roadblocks and productivity issues.
Generated weekly CNF/PCNF work-order reports, distributed reports for review, and processed work orders based on stakeholder responses.
Monitored work-order documentation from field execution through completion to ensure records were returned, updated, and properly closed.
Managed and tracked Material and Service Requisitions, Purchase Orders, Standing/Blanket Work Orders, and Blanket Purchase Orders, including spending, increases, deliveries, renewals, and closures.
Created and maintained detailed Excel tracking reports for work orders, requisitions, purchase orders, expenditures, materials, services, equipment, functional locations, and cost centers.
Monitored purchase-order and work-order spending against authorized values and coordinated increases, closures, or creation of replacement orders when necessary.
Generated and documented weekly and monthly maintenance metrics, reports, and performance data for management review.
Coordinated equipment, BOM, PM plan, and task-list changes with SAP Master Data and Preventive Maintenance personnel.
Assisted maintenance personnel, engineers, vendors, buyers, planners, schedulers, supervisors, and other stakeholders with administrative and operational support.
Prepared and maintained Planning, First Wrench Time, First Start, Productivity Observation, and Audit documentation, recording and reporting results.
Performed high-volume data entry and document management while maintaining accuracy and meeting daily, weekly, and monthly deadlines.
Utilized Microsoft Excel, Word, and Outlook extensively for reporting, tracking, documentation, scheduling, data management, and professional communication.
Demonstrated strong organization, time management, attention to detail, mathematical ability, and prioritization while working in a fast-paced industrial maintenance/refinery environment.
Proactively identified administrative and maintenance-process needs and completed required tasks with minimal supervision.
Cross-trained to provide backup support for PM Maintenance, Planning, and Scheduling functions.
Dental Manager
3 Years 4 Months
Franklin Dental Center | 01.2019 - 05.2022
Oversaw daily operations ensuring efficient patient flow and scheduling accuracy.
Trained and mentored dental staff on best practices and compliance protocols.
Implemented new software for patient management, enhancing record-keeping efficiency.
Developed and maintained relationships with suppliers to ensure timely inventory replenishment.
Monitored quality control processes to uphold high standards of patient care.
Coordinated staff meetings to discuss performance metrics and operational improvements.
Collaborated with dentists to create customized treatment plans tailored to individual patient needs for optimal outcomes.
Removed trash and straightened counters to keep pharmacy area clean and neat.
Scheduled surgeries, managed pre-certifications and verified insurance coverage.