Holly Dischler
Spencer,IA
Summary
Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Accomplished and certified Pharmacy Technician with over Number years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Company. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
1
1
Certification
Work History
Pharmacy Technician
Walmart
Spencer, IA
2006 - 2023
- Assisted pharmacists with medication preparation and dispensing to ensure accurate patient care.
- Processed prescription orders efficiently using pharmacy management software to enhance workflow.
- Maintained inventory levels through regular stock checks and ordering supplies as needed.
- Educated patients on medication usage, side effects, and proper storage techniques for optimal health outcomes.
- Collaborated with healthcare professionals to resolve prescription issues and improve patient satisfaction.
- Trained new staff members on pharmacy procedures and safety protocols to promote compliance and efficiency.
- Conducted quality control checks on medications to ensure accuracy before dispensing to customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacy Technician
Spencer Municipal Hospital
Spencer, IA
2003 - 2006
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Supported insurance claim processing, facilitating smoother patient transactions.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Contributed to team meetings, offering insights for optimizing workflow and patient service.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Technician
Thrifty White Drug
Spencer, IA
1990 - 2003
- Assisted pharmacists with medication preparation and dispensing to ensure accurate patient care.
- Processed prescription orders efficiently using pharmacy management software to enhance workflow.
- Maintained inventory levels through regular stock checks and ordering supplies as needed.
- Educated patients on medication usage, side effects, and proper storage techniques for optimal health outcomes.
- Collaborated with healthcare professionals to resolve prescription issues and improve patient satisfaction.
- Trained new staff members on pharmacy procedures and safety protocols to promote compliance and efficiency.
- Conducted quality control checks on medications to ensure accuracy before dispensing to customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Education
Associate of Arts - Sales And Maketing
Iowa Lakes Community College
Emmetsburg, IAAssociate of Arts - Office Manager
Emmetsburg Community College
Iowa Lakes Community College Certification
Certified Pharmacy Technician
Timeline
Pharmacy Technician
Walmart
2006 - 2023
Pharmacy Technician
Spencer Municipal Hospital
2003 - 2006
Pharmacy Technician
Thrifty White Drug
1990 - 2003
Associate of Arts - Sales And Maketing
Iowa Lakes Community College
Associate of Arts - Office Manager
Emmetsburg Community College