Holly Dupuis
Lafayette,LA
Summary
Dedicated worker known for strong attention to detail and excellent communication skills. Reliable and professional with a positive attitude with anything given to me. Very patient and understanding with a love for all children.
Overview
11
11
years of professional experience
Work History
Shipping and Receiving Manager
Rouses Market
Lafayette, La
10.2016 - 08.2020
- Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
- Oversaw daily shipping and receiving operations at a large grocery retailer.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Managed inventory levels and conducted regular stock audits for accuracy.
- Ensured compliance with company policies during shipping and receiving procedures.
- Communicated with suppliers to resolve shipping discrepancies and issues.
- Resolved any issues or disputes related to shipments promptly and professionally.
- Organized storage areas within the warehouse for easy access to products when needed.
- Maintained detailed records of shipments including weight, cost, method of shipment.
Front End/Customer Service Manager
Rouses Market
Lafayette, La
09.2011 - 08.2014
- Handled escalated customer complaints with professionalism and empathy.
- Maintained knowledge of products and promotions to assist customers effectively.
- Trained new employees on proper customer service techniques.
- Monitored cash drawers for discrepancies and reported issues to management.
- Managed daily cash reconciliation and prepared reports for management review.
- Counted and balanced cash drawer at the beginning and end of shift.
- Maintained records of all financial transactions for audit purposes.
- Performed daily deposits in accordance with bank policies and procedures.
- Verified all transactions were accurate, signed off on documents, and recorded discrepancies.
- Resolved any discrepancies between the cash register total and actual money received quickly.
- Examined checks for proper endorsement prior to cashing them out.
- Prepared daily reports on market performance and other relevant information.
Substitute Teacher
Iberia Parish School Board
New Iberia, Louisiana
08.2010 - 05.2012
- Delivered classroom instruction aligned with teacher's lesson plans to support student learning objectives.
- Managed classroom behavior to foster a positive learning environment and enhance student engagement.
- Collaborated with full-time teachers to support instructional goals.
- Assisted students with assignments and provided academic support.
- Enforced classroom routines to keep students on schedule and operating at a consistent level.
- Promoted a safe and structured learning environment by implementing school policies. and procedures in the classroom.
Cashier
Menard Brothers
New Iberia, Louisiana
08.2009 - 09.2011
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash register operations, ensuring proper cash management and balance.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained a clean and organized checkout area for optimal customer experience.
- Implemented effective communication skills to resolve customer concerns promptly.
- Trained new cashiers on checkout procedures and company policies at Menard Brothers.
- Restocked merchandise on shelves to ensure product availability for customers.
- Supported daily operations by completing tasks assigned by management.
Education
High School Diploma -
Jeanerette Senior High
Jeanerette, LA05-2009
Some College (No Degree) - Kinesiology Education K-12
University of Louisiana At Lafayette
Lafayette, LASkills
- Warehouse management
- Receiving operations
- Attention to detail
- Time management
- Billing systems
- Problem-solving
- Decision-making
- Teamwork
- Excellent communication
- Classroom management
- Student supervision
- Student motivation
- Interactive learning
- Classroom Presentation
Timeline
Shipping and Receiving Manager
Rouses Market
10.2016 - 08.2020
Front End/Customer Service Manager
Rouses Market
09.2011 - 08.2014
Substitute Teacher
Iberia Parish School Board
08.2010 - 05.2012
Cashier
Menard Brothers
08.2009 - 09.2011
High School Diploma -
Jeanerette Senior High
Some College (No Degree) - Kinesiology Education K-12
University of Louisiana At Lafayette