Job Search Status
Open to workDesired start date: Immediately
Open To Work
Holly Ellard
Pittsboro,MS
Work Preference
Summary
Detail-oriented data entry specialist with extensive experience in administrative support and data management. Proven ability to handle high-volume data entry tasks with accuracy and efficiency. Skilled in maintaining meticulous records and ensuring compliance with regulatory standards. Key achievements include overseeing audits and process improvements that enhanced overall data accuracy. Ready to bring strong organizational skills and attention to detail to optimize data processes in a remote setting.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Pharmacy Benefit Manager
Alorica
Pittsboro, United States
09.2024 - 07.2025
- Oversaw management of pharmacy benefit enrollments and carved-out plans, ensuring accurate data processing.
- Updated employee benefits accounts and verified eligibility for various health programs.
- Conducted thorough audits of enrollment data to guarantee compliance with regulatory standards.
- Facilitated inbound/outbound support and accurately documented all interactions for record-keeping.
Benefits Analyst / Customer Service
Randstad | British Petroleum (BP)
United States
09.2022 - 03.2023
- Facilitated enrollment of clients in medical, dental, vision benefits, and carved-out plans.
- Updated and maintained employee benefits accounts, added dependents, benefits confirmations, and manual eligibility updates.
- Analyzed and interpreted data to formulate recommendations for enhancements in benefit plans and programs.
- Executed regular audits of benefits enrollment data to ensure compliance with regulatory requirements.
- Provided troubleshooting assistance, managed inbound and outbound calls, and documented all interactions efficiently.
Customer Service
Randstad | Whirlpool
United States
05.2019 - 03.2020
- Provided exceptional customer service by effectively understanding and addressing customer needs.
- Answered inbound calls for customer support and assisted with troubleshooting product-related inquiries.
Administrative Assistant
North Mississippi Regional Center
Oxford, United States
01.2004 - 03.2019
- Drove efficient daily office operations by managing high-volume administrative and clerical tasks with accuracy and urgency.
- Coordinated and executed school events and programs, ensuring seamless logistics and strong stakeholder support.
- Supported budget development and financial oversight; tracked expenditures, analyzed variances, and identified cost-saving opportunities.
- Maintained precise records and safeguarded confidential student and school documentation in full compliance with policy.
Medical Billing/Auditor Clerk
Trace Regional Hospital
Houston, United States
07.1998 - 12.2003
- Reviewed and processed patient data and medical procedures for billing with strict adherence to HIPAA and regulatory requirements.
- Applied precise ICD-10, CPT, and HCPCS coding to ensure clean, accurate, and fully compliant claim submissions.
- Submitted high-volume claims to commercial payers and executed aggressive follow-up on unpaid or denied claims to accelerate reimbursement and reduce A/R aging.
- Managed Medicaid billing and follow-up, resolving discrepancies and securing timely, accurate payments to improve overall collections performance.
Education
Diploma - Medical Billing and Coding
Ultimate Medical Academy
Pittsboro, United StatesHIPAA -
Alison
Medical Billing And Coding -
Alison
Skills
Medical billing and coding (ICD-10, cpt, hcpcs)
Claims processing and Insurance Follow-Up
Account Receivable A/R Management
Denial Management & Resolution
Medicaid & Medicare Reimbursement
HIPAA & Regulatory Compliance
Revenue Cycle Management
Financial & Data Analysis
Billing Audits & Corrective Action
Medical Records & Documentation Accuracy
Insurance Verification & Eligibility
Customer Service & Patient Support
CRM & Call Center Systems (Avaya, etc)
Data Entry & Data Management
Process Improvement & Issue Identification
Data Entry
Record Keeping
Typing
Microsoft Office
Google Workspace
Independent
Attention to Detail
Organizational
Certification
- Alison, Certificate, Medical Billing and Coding
- Alison, Certificate, Telehealth for Healthcare Providers
- Alison, Certificate, Consent Training in Healthcare
- Northwest Community College, Certified, Microsoft 365
Languages
English (Native)
Timeline
Pharmacy Benefit Manager
Alorica
09.2024 - 07.2025
Benefits Analyst / Customer Service
Randstad | British Petroleum (BP)
09.2022 - 03.2023
Customer Service
Randstad | Whirlpool
05.2019 - 03.2020
Administrative Assistant
North Mississippi Regional Center
01.2004 - 03.2019
Medical Billing/Auditor Clerk
Trace Regional Hospital
07.1998 - 12.2003
Diploma - Medical Billing and Coding
Ultimate Medical Academy
HIPAA -
Alison
Medical Billing And Coding -
Alison